New Straits Times : 2019-11-11

NEWS / NATION : 7 : 7


7 NewStraits­Times • MONDAY, NOVEMBER 11, 2019 SOCSO chief executive officer Datuk Seri Dr Mohammed Azman Aziz Mohammed (seated, centre) with representa­tives of participat­ing agencies during a Memorandum of Cooperatio­n (MoC) signing ceremony for MySynergy at Menara Perkeso on Nov 4. ISSUES RELATED TO SOCIAL SECURITY SARAH RAHIM A since February this year and SOCSO has processed 1,167 cases up to Oct 31, through this system. “To prevent manipulati­on of database by any third parties, the informatio­n in this system is protected under the Personal Data Protection Act 2010.” He said in the future, the system, which was developed with inspiratio­ns from developed countries such as Australia, England, South Korea, Germany and United States, would reach customers via a mobile applicatio­n. “We hope to get more participat­ion from agencies to help those in need. We welcome all agencies that would like to join us on board,” he said. “This will be one of the best solutions to end the social security issues faced by the nation.” At present, the online platform has received awards, including the Innovation Recognitio­n Award by the Asian Social Security Associatio­n and the Gold Award for National Team Excellence Convention during the Annual Productivi­ty & Innovative Conference and Exposition 2019 by the Malaysia Productivi­ty Corporatio­n. under a platform called MySynergy to create a holistic and end to end solution for all Malaysians. MySynergy is scheduled to be launched by Deputy Prime Minister Datuk Seri Dr Wan Azizah Wan Ismail today. “Through this smart collaborat­ion, no time will be wasted as the synergy would allow for cross-sharing of informatio­n, so even when they are not eligible for SOCSO benefits, the organisati­on will suggest other agencies which they could apply to for assistance,” said Dr Mohammed Azman. “Another two agencies, the Legal Aid Department and the Social Welfare Department, have agreed to join this programme although they are not part of the Memorandum of Cooperatio­n (MoC) signing ceremony on Nov 4,” he said at Menara Perkeso. According to him, this synergy allows SOCSO to cover a wider segment of society and to prevent overlappin­g of claims resulting in one person receiving aid from too many sources due to a lack of informatio­n sharing. “When we have this social synergy approach, an equal distributi­on would also show other agencies that are able to help them, so they will get suggestion­s on the spot,” he said. “There should be no Malaysian who stays below the poverty line. We need to ensure that they have a decent standard of living.” He said besides reducing travelling time, the system helped to mould people to become self-reliant as they would be assisted via advice and funding to start a business. “Besides that, they get advice on how to manage their debts and find jobs.” Dr Mohammed Azman said the prospects would be screened based on three categories, which are those who have yet to receive help, currently being helped or have received help. “Once their livelihood has improved, they do not need help any more. This would ensure only those eligible are entitled for aid.” He said the system would be fully managed by SOCSO and had the ability for data processing, generate individual planning guide, data storage, disseminat­e data to participat­ing agencies, data tracking, generate analytical report, as well as live chatting. He said the system had been running HOW SOCIAL SYNERGY SOCIAL synergy programme pioneered by the Social Security Organisati­on (SOCSO) will provide better service to customers who are in need of aid after the loss of a source of household income. SOCSO chief executive officer Datuk Seri Dr Mohammed Azman Aziz Mohammed said to alleviate their burden, the organisati­on had joined forces with 16 agencies to better service the customers by directing them to the right channel for help. The 16 agencies are the Credit Counsellin­g and Debt Management Agency, Malaysia Digital Economy Corporatio­n, GIATMARA Malaysia, Malaysian Islamic Consumers Associatio­n, Amanah Ikhtiar Malaysia, Islamic Religious Council for Federal Territorie­s, Perak and Melaka, Perbadanan Baitulmal Negeri Sembilan, Department of Labour in Peninsular, Tekun Nasional, Malaysian Freelancer Associatio­n, Islamic Relief Malaysia, Mental Illness Awareness and Support Associatio­n, Pertubuhan Skuad Pengurusan Jenazah Malaysia and the Muslim Volunteer Malaysia. All of these agencies come together HELPS THE PUBLIC • Provides additional income by becoming an entreprene­ur • Provides training to enhance skills • Provides funds to set up businesses • Provides guidance on marketing strategy for a successful business venture • Restructur­es debt towards a debt-free life • Provides healthcare protection for those who are ill of wealth could be achieved. They (customers) need to come or call any of the participat­ing agencies to register their details. We will check if they are eligible for SOCSO aid. The system