BMW SERVICES RIGHT TO YOUR DOORSTEP

AUTO Bavaria has launched its i-Service mobile app for BMW vehicle owners, which offers customers access to a range of services right to their doorstep.

“Auto Bavaria i-Service is a testament to our commitment in delivering greater convenience, innovative solutions and peace of mind when it comes to caring for the needs of our customers, and in preparing ourselves for the future of automotive ownership experience,” says Auto Bavaria managing director Vi Thim Juan.

“Quality, efficiency and innovation are the three cornerstones of our vision in providing first-class and uncompromising aftersales service to our customers.”

The all-in-one application allows customers to book service appointments, check their vehicle service history, view the service progress and make payments, all through the app.

It also has a special “track & chat” feature to track the location of the i-Service vehicle and chat with technicians to monitor the progress of the vehicle servicing.

Customers can direct the i-Service vehicle to any location within 40km from a Auto Bavaria dealership to perform scheduled maintenance services, including oil change, brake pad change, tyre change, tyre balancing and battery change.

Every i-Service vehicle is manned by experienced and qualified technicians using only genuine parts.

Customers can view cost estimates,

Every i-Service vehicle is equipped with the necessary tools and equipment, manned by experienced and qualified technicians using only BMW genuine parts.

including itemised costs for parts and labour beforehand, as Auto Bavaria aims to deliver on their promise of price transparency.

Three i-Service vehicles are available in the initial run, catering to prime areas in the Klang Valley, with plans for expansion in the near future.

The service operates six days a week - except on public holidays - from 9am to 5pm on weekdays, and 9am to 12pm on Saturday.