New Straits Times

CONCERN OVER SAFETY OF ONLINE FOOD

A study in Indonesia found that 35pc of processed food sold online did not have permit, required label

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STUDIES found that food products sold online may not comply with health and safety regulation­s, a cause for concern as more consumers shift to online purchasing amid the Covid-19 pandemic.

The Jakarta Post quoted Felippa Amanta, head researcher of the Centre of Indonesian Policy Studies, who said one study found that 35 per cent of processed foods on e-commerce platforms did not have a permit for sale or the required food labelling.

“This causes concern because if the food is not registered, it tends to have a higher risk related to food safety,” he said on Tuesday.

Weak monitoring of the online market and lack of traceabili­ty are some challenges in ensuring the safety of online food products.

Quoting last year’s statistics from the Food and Drug Monitoring Agency (BPOM), Felippa said half of unregister­ed food products failed to meet food safety standards out of more than 23,000 samples consisting of both registered and unregister­ed items. Of the registered products, only 14 per cent did not meet standards.

Felippa said the complicate­d procedure to obtain permits hindered food sellers from registerin­g, especially small businesses.

BPOM director of high risk and new technology food Ema Setyawati said the agency found 1,152 illegal food products in an investigat­ion last year, with most of the items sold online.

A Global Consumer Insights Survey 2020 by Pricewater­houseCoope­rs found that 69 per cent of Indonesian respondent­s said they were purchasing more groceries online following restrictio­ns to contain the virus outbreak.

Rosel Lavina, vice-president of corporate affairs for the food segment in ride-hailing firm Gojek, said the company’s food delivery service, GoFood, saw a 20 per cent increase since March.

During the pandemic, 94 per cent of new merchants partnering with Gojek were micro-enterprise­s, according to a recent study by the Demography Institute at the University of Indonesia. Of the new partner merchants, 43 per cent were new entreprene­urs.

Rosel said Gojek had prepared 130 posts across cities where the company operates to provide its partner drivers with safety kits and disinfecta­nt sprays for their motorcycle­s to minimise the risk of virus transmissi­on.

In July, the company’s new regulation­s required merchants to improve food packaging, including ensuring products had a food label that include ingredient­s, net weight, names and addresses of producers or importers.

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