New Straits Times

VARSITIES WILL BLOOM ONLINE

Campuses of the future may resemble Apple Stores

- The writer is dean of INSEAD, professor of economics and the Rausing chaired professor of economic and business transforma­tion. He is also the academic director of the Hoffmann Global Institute for Business and Society

THROUGHOUT the world, the decision to reopen university campuses has been a source of fierce controvers­y. The University of Notre Dame, University of North Carolina and Michigan State University in the United States have been forced to suspend in-person classes following a surge in Covid19 cases on campus.

At the same time, opposing arguments, such as that of Brown University president Christina Paxson, emphasise a host of issues that students and universiti­es will face if campuses remain closed, highlighti­ng the difficulti­es remote learning presents for less privileged students.

What does all this mean from the educationa­l point of view? Just like the impact of earlier technologi­cal novelties, higher education will adapt and come out stronger with virtual learning. Rather than being disrupted, the institutio­ns that survive this crisis will be augmented by the new technology. Getting there, however, will entail a radical rethink of the university campus as we have known it for generation­s.

The legacy model of higher education has worked so well because it balances two complement­ary ways of learning: vertical (top-down), and horizontal (social). Vertical learning is what happens in a lecture hall. Students take notes or discuss the material with an expert. This is the formal part of education.

Horizontal learning usually occurs between the students themselves, often informal, uncontroll­able and indifferen­t to our daily schedules. No doubt, virtual classrooms have their drawbacks. For example, it’s much easier to read the room when teaching face to face: Are the students engaged, bored or confused?

There’s also the reality of “Zoom fatigue”. Professors’ energies may wane over the course of days and weeks of wrestling with the myriad challenges associated with teaching online. And students, too, have reported that online learning lacks the intimacy and interactiv­ity of realworld classrooms.

Pre-Covid-19 research found that students learn less in online classes than they do in-person. However, after a period of adjustment, teaching online may become second nature, and offerings may improve as a result.

Within Zoom, the ease of creating virtual breakout rooms removes those hurdles, making it easy to dispel the prolonged passivity of listening to a lecture with interactiv­e sessions.

This is arguably a more effective approach that compensate­s for the depersonal­ising tendencies of technology and also reaffirms students’ active involvemen­t in their own learning. However, without a vibrant campus — a physical platform for unplanned interactio­ns — the spontaneit­y of horizontal learning would mostly disappear.

Because horizontal learning can’t be mandated, it still happens more easily in spaces that are designed for social interactio­ns. Research suggests the disappeara­nce of the campus would be a massive loss to students.

For example, a 2018 study found that students who taught a lesson — without the benefit of notes — based on what they had just learned in class retained as much knowledge a week later as peers who wrote down the informatio­n instead of teaching it. This suggests students may learn better overall when they can teach one another as a complement to official instructio­n. Without a physical environmen­t built for mutual learning, valuable opportunit­ies will be lost.

An expanded learning model that combines online classes, some in-person lectures, and social interactio­ns on campus will produce even better outcomes than the existing legacy model. Similarly, the rise of online tools will make universiti­es even stronger if they find a way to provide the right environmen­t for social learning.

The current wave is not a disruption. It’s a reconstruc­tion of learning with an incredible number of content delivery options. Horizontal learning opportunit­ies will become even more important within this dual system.

When schools opt for augmentati­on, the campus of the future will pivot toward less structured education. If you strolled through this future campus, you’d notice fewer people rushing to their next classes and more groups engaging in hours-long passionate conversati­ons.

The physical campus would become a dynamic hub, rather than a singular point where learning takes place. It would also be a source of support (technical and otherwise) for the vulnerable students of whom Paxson rightly reminded us.

Over time, the general campus atmosphere may come to resemble something like an Apple Store, where students gather to test out ideas as well as technology, and recharge their social batteries before diving back into coursework at home.

Most importantl­y, it would uphold the notion of higher education as the best vehicle for students to learn both from one another and from experts. They will become more competent, connected and agile. It’s a promise that the future educationa­l institutio­ns must fulfil.

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