New Straits Times

Grab helping people, businesses stay afloat

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is refreshing to hear a well-known corporate personalit­y say that he has learned a lot from Grab to be confident in involving himself in the same sector as the e-hailing platform.

He reportedly said he didn’t waste much money to come up with his e-hailing app as Grab had guided him for the last eight years.

This statement should be accepted by those who have accused Grab of monopolisi­ng the e-hailing sector.

Those who believe that Grab is being monopolist­ic are judgementa­l and perhaps envious of the company’s achievemen­t. They do so without taking into considerat­ion Grab’s overall corporate portfolio.

An obvious factor is the nation’s employment situation since Covid-19 hit the world economy, which led many to lose their jobs more than a year ago.

Enter Grab, which has created new employment for thousands in the country through the gig economy. Even people with disabiliti­es have profited from it.

The e-hailing operator has helped merchants to continue their business during the Movement Control Order when dining-in was prohibited.

At one time, Grab temporaril­y lowered the maximum commission limit to 25 per cent for all GrabFood and GrabMart merchant-partners and had implemente­d zero commission­s for self pick-up orders customers make via the Grab app.

It had also partnered with the government to bring more merchants to the digital platform, thus creating more jobs. Those are some of the things Grab has done in the country.

What will people say if Grab gets involved in the low-cost airline business? Is this too much?

The public should see this as a business decision that benefits the public.

HASHIM HASSAN Butterwort­h, Penang

 ?? FILE PIC ?? Grab has created new employment for thousands of people through the gig economy.
FILE PIC Grab has created new employment for thousands of people through the gig economy.

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