Law grad-turned postman fulfils a childhood dream
BERA: When he was young, Mohamad Zulkiply Mohamed Noor, 42, had always admired the work done by the people at the post office in his hometown in Pasir Mas, Kelantan.
After obtaining his law degree from Universiti Sains Islam Malaysia in 2003, Zulkiply decided to take a different career path and joined Pos Malaysia as a postman.
Naturally, his decision surprised everybody, especially his family, but his heart was set on the good work of the postal service.
“I decided to join Pos Malaysia because I was impressed by the staff at the local post office near my family home. The people in the community treated them like family and this left a lasting impression on me.
“After I graduated, I knew what I wanted to do. It helps that I am not picky when it comes to my career as long as it is personally fulfilling.”
When he joined Pos Malaysia, he started out at the mail sorting centre in Dayabumi complex in Kuala Lumpur for two years.
“Pos Malaysia is one of the oldest institutions in the country after the Royal Malaysian Police. Fast forward to the present day, despite the changing times and landscape, Pos Malaysia continues to persevere and remains relevant to the people.
“It is a one-stop solution centre for Malaysians. From sending and receiving mail and billings, delivery of parcels and items of different shapes and sizes, to other miscellaneous items, people always turn to Pos Malaysia.”
Over the past 17 years, Zulkiply rose through the ranks to become the general manager for Pos Malaysia in Pahang for the past three years.
Zulkiply said he was responsible for overseeing and managing Pos Malaysia’s operations in one of the biggest states in the country, covering 11 districts.
Many of Pos Malaysia’s clients and customers live in remote areas or the outskirts and it has been part of his mission to make sure that all deliveries are done in a timely fashion while ensuring that all the staff continue to be motivated in carrying out their duties.
“To put things into perspective, my job is anything but easy. I have close to 700 staff under me who work in 41 post offices, four Pos Laju centres and three Pos Laju delivery centres across Pahang.
“It is a vast state with more than half a million delivery points and addresses covering great distances through mostly tough and challenging geographical landscape, but we are always focused on getting the job done for the sake of our clients and customers.”
As for World Post Day, he said he was proud to be part of the postal service family because despite the changing times, Pos Malaysia continued to be relevant to the people and country.
He attributed this to the valueadded services that Pos Malaysia offered via the post office and its extensive delivery network, enabling it to reach remote places that other courier service providers were unable to cover.
The Semelai tribe’s Kampung Bukit Rok and Kampung Ibam are part of them.
“And over the past two years, following the movement control restrictions to curb Covid-19 infection, our vast delivery network has enabled many Malaysians to carry on with their lives.
“Our role intensified during the pandemic when more and more people depended on us to deliver their purchases made via e-commerce platforms.”
Zulkiply said he believed in leadership by example to keep his staff motivated.
“I started from the bottom, so I know how important it is to remain motivated in your job.
“I make it a point to always engage with all staff to remind them that we are one big family with a very important job to our country and fellow Malaysians.
“To remain relevant to the public, we have to persevere, adapt and continue to provide high quality services to the people.”