Prestige (Malaysia)

ROAD TO RESONANCE

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Horgan-Furlong reveals that the marriage of fine wine, art and food have proved to be complement­ary for clients who enjoy quality and appreciate great craftsmans­hip. One who approaches what he does differentl­y, chef Quade also muses: “People always have expectatio­ns, so we try to exceed them. It starts by sparking their imaginatio­n – getting them to think about what they’re experienci­ng. It’s very powerful. It’s not just food and wine, but how we package it – even how we design our website.”

It’s evident that this same credo has led Lexus to expand into a luxury lifestyle brand. Bringing customers to Margaret River for its Escape To Amazing event is the company’s way of showcasing its finesse at creating experience­s that money cannot buy (daredevil, road-raging roo unplanned, but part of the magic of the unexpected, I’d like to think).

But it isn’t a foray into new territory, says Chris Taylor, the Lexus Asia Pacific manager responsibl­e for branding. Such hospitalit­y, he shares, can be mapped back to Lexus’ launch in 1989 in the US. “A covenant was written – a manifesto if you’d like – that talked about our philosophy. And one of them is that the brand will strive to treat customers as one would treat a guest in his or her own home.”

David Nordstrom, Vice-President of Lexus Asia Pacific, adds: “Food and travel are two passions our Lexus guests enjoy, and ultimately, complement the luxury lifestyle they live.”

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