Some SMEs find it hard to cross the digitalisation gap
KUALA LUMPUR: ICT usage among local small and medium enterprises (SMEs) predominantly comes from personal devices as opposed to back-end business processes such as Enterprise Resource Planning and Customer Relationship Management, a survey has found.
The Digitalisation Survey of SMEs, commissioned by Huawei Technologies and SME Corp Malaysia (SME Corp), also reveals that SMEs have achieved a high level of computerisation but some are finding it difficult to cross the digitalisation gap, with significant implications for business and productivity gains.
The report also indicates a poor linkage between SMEs and large firms, SME Corp said in a statement today. The survey is one of the highlights of the SME
GDP contribution from SMEs increased further to 37.1 per cent from 36.3 per cent in the previous year, while SMEs’ contribution to overall employment increased to 66.0 per cent from 65.3 per cent in 2016. SME Corp
Annual Report 2017/18 released by SME Corp recently with the theme ‘A Connected World – Digitalising SMEs’.
Following the survey, a ‘Whitepaper on Accelerating Malaysian Digital SMEs: Escaping the Computerisation Trap’ will be published and launched by SME Corp and Huawei Technologies in the next few months.
ThereportsaidSMEscontributed RM435.1 billion to the economy in 2017 with a higher gross domestic product (GDP) growth of 7.2 per cent against 5.2 per cent in 2016.
“GDP contribution from SMEs increased further to 37.1 per cent from 36.3 per cent in the previous year, while SMEs’ contribution to overall employment increased to 66.0 per cent from 65.3 per cent in 2016.
“But despite recording an increase in export value to RM167.4 billion in 2017, SMEs’ contribution to total exports was lower at 17.3 per cent (2016: 18.6 per cent) due to higher export growth by large firms,” it said. — Bernama