MASwings ceases operating in eight domestic routes

KOTA KINABALU: MASwings will cease operations in eight domestic routes in Sabah and Sarawak, with effect from January 1.

The affected routes are Kota Kinabalu-SandakanKota Kinabalu, Kota Kinabalu-Tawau-Kota Kinabalu, Kota Kinabalu-Miri-Kota Kinabalu, Kota KinabaluSibu-Kota Kinabalu, Kota Kinabalu-Bintulu-Kota Kinabalu, Kuching-Sibu-Kuching, Kuching-BintuluKuching and Kuching-Miri-Kuching.

The decision to withdraw these return services has been decided by the Malaysian Government of Malaysia, represented by the Ministry of Transport (MOT), as part of the new Public Service Obligation (PSO) Agreement between MASwings and MOT.

These routes have been removed by the government from the new PSO Agreement as they no longer fall under the definition of PSO under the Malaysian Aviation Commission (MAVCOM) Act.

However, the decision will not disrupt air services into these destinations as there are other commercial airlines operating. All eight routes will be in service until December 31 this year.

MASwings regrets any inconvenience caused. All affected passengers have been notified via email, SMS blast and calls; and given the option to change their travels to an earlier date, subject to seat availability, or to be fully refunded.

For further enquiries, customers may contact Malaysia Airlines’ 24-hour Call Centre at 1300 88 3000 (within Malaysia) and +6 03 7843 3000 (outside Malaysia) or their respective travel agents and/or visit Malaysia Airlines/MASwings ticket offices.