5 areas of concern to support state transformation initiatives next year
THE state government will focus on five areas of concern next year to support and complement various state transformation initiatives.
Deputy Chief Minister Datuk Amar Abang Johari Tun Openg said the first would be on project delivery excellence.
This initiative, he said, was to enhance the pre- contract phase of project management so that projects could be implemented more efficiently and cost effectively that would reduce probability of delayed and sick projects in the future with emphasis on deliverable of infrastructure projects and rural transformation projects ( RTP).
Next, is providing one- stop services to the public.
Abang Johari said the government was committed to improve and enhance its services to the public by enhancing one-stop services, among others through integrated multi-services counter (iMSC) at all urban transformation centres ( UTC) in the state.
“This concept of iMSC aims to enhance customers’ experience and maximising the range of services at one location which transcends the old ways of counter services to a more integrated approach whereby services offered are not limited to their own agencies.
“Currently, there are 26 types of government-to- citizen (G2C) and 15 government-to-business (G2B) online services. All these online services can be accessed via the Sarawak electronic government official portal www.sarawak.gov. my,” he said in his winding-up speech yesterday.
He said the state government would be offering more online services beneficial to the people and it would promote these new online services in future assembly sittings.
The third initiative is ease of doing business. This initiative focuses on attracting investors and do businesses in Sarawak
Abang Johari said in line with this, the state was currently looking into the development of good regulatory practices through the setting up of state policy and framework on the development and implementation of regulation (SPDIR).
This framework, he said, would cover the improvement of new and existing business processes and systems in the state.
He said the next area of concerns was to provide emergency services outside office hours which would be spearheaded by the local authorities.
“The state has identified five local councils to embark on this pilot project next year. This initiative will be known as the local authority 24/7 Response Team ( LA 24/7 Squad) which consists of Padawan Muncipal Council, Samarahan Municipal Council, Sri Aman District Council, Sibu Municipal Council and Miri City Council.
“LA27/7 Squad is an interagency collaboration with other agencies which include federal departments such as police, Civil Defence Force and Fire and Rescue Department,” he said.