CFM of­fers tips to deal with net­work con­ges­tion dur­ing Hari Raya

The Borneo Post - - HOME -

KUALA LUMPUR: The Com­mu­ni­ca­tions and Mul­ti­me­dia Con­sumer Forum of Malaysia (CFM) has come up with a guide to help con­sumers cope with the un­ex­pected surge in mo­bile net­work traf­fic dur­ing Hari Raya.

Hari Raya is when peo­ple will want to wish fam­ily and friends, so this means that more mo­bile de­vices will be com­pet­ing for the same ser­vices.

This in turn bur­dens the net­work as many of th­ese de­vices will be run­ning ap­pli­ca­tions that use large amounts of data, such as photo and video shar­ing.

CFM’s rec­om­men­da­tions in­clude switch­ing to 3G or 2G mo­bile data, mov­ing away from ar­eas with high con­sumer den­sity, lim­it­ing heavy data us­age, clos­ing run­ning back­ground ap­pli­ca­tions, and shut­ting down auto up­dates or data sync on ap­pli­ca­tions.

As a prag­matic ap­proach dur­ing this time, limit phone calls to emer­gen­cies and use Wi-Fi for video calls.

Con­sumers could also try us­ing apps like In­ter­net Speed Mas­ter and In­ter­net Booster & Op­ti­mizer for faster con­nec­tion.

CFM also listed prac­ti­cal sug­ges­tions such as mak­ing sure your phone bat­tery isn’t near empty, and restart­ing your phone (to re­boot it).

Mo­hamad Yus­rizal Datuk Yu­soff, CFM chair­man, said ser­vice providers will work around the clock to en­sure min­i­mal dis­rup­tions in ser­vices.

“Com­mu­ni­ca­tion net­work us­age is like a road or high­way.

"The ca­pac­ity is suf­fi­cient for every­one on nor­mal days, how­ever, when it comes to the fes­tive sea­son, more cars will be us­ing the same road and this leads to traf­fic con­ges­tion,” he said. — Bernama

Ab­dul Karim (cen­tre) briefs re­porters about the up­com­ing bike chal­lenge.

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