SEB APP-preciation Day this weekend
Sarawak Energy Berhad (SEB) will introduce Smart Meter Project Phase II to residents of Tabuan Jaya Baru, Tabuan Laru and Jalan Kempas during its APP-preciation Day 2019 this weekend (Oct 5 and 6).
KUCHING: Sarawak Energy Berhad ( SEB) will introduce Smart Meter Project Phase II to residents of Tabuan Jaya Baru, Tabuan Laru and Jalan Kempas during its APP-preciation Day 2019 this weekend (Oct 5 and 6) .
To be held from 10am to 9pm today and from 10am to 7pm tomorrow at Vivacity Megamall, the event is held to also promote the use of its mobile app ‘SEB Cares’ as part of its ongoing customer experience enhancement programme.
“Visitors will also be informed on the smart meter installation and implementation processes. Home owners with installed smart meters will be able to receive prompt and accurate electricity bills through real-time meter readings. Customers can easily monitor their electricity consumption pa ern for energy efficiency planning purposes,” said the statement.
The event is held again this year following the upbeat responses on SEB cares mobile app during APPpreciation Day in 2017.
SEB Cares mobile app allows customers to gain 24-7 access to services such as billing and metering ma ers, receiving realtime alerts on power outages and planned shutdowns as well as locating the nearest customer service counters.
“They can submit timely reports on electrical faults or incidents including faulty street lights or slanting electricity poles,” it added.
Other than SEB Cares and smart meters, the event will educate the public on other retail services like managing bills, making e-payment and enquiring about technical services via customer care centre hotline.
Featuring fun and interactive games like electronic maze and Kahoot quizzes, the event offers a ractive prizes worth up to RM30,000 to the winners. Other crowd pulling activities for children include a mini playground and colouring contest for those 7 to 12 years old.
Admission is free and members of the public, especially those from Tabuan Jaya Baru, Tabuan Laru and Jalan Kempas, are invited to a end.