State’s first-ever drive-thru hospital pharmacy launched
SIBU: Sarawak’s first ever drivethrough pharmacy at Sibu Hospital was launched yesterday a ernoon with the aim of providing value-added services to patients.
Ministry of Health Pharmaceutical Services Division senior director Dr Ramli Zainal told reporters that it provides a convenient alternative to the standard method of collecting medicine at the hospital.
He disclosed that 39 patients have so far registered for the new service.
“As you are all aware, generally, hospitals are always crowded with patients. So this (drivethrough pharmacy) is an added service to make it convenient for patients in the hospital.
“This is actually for those patients ge ing monthly medication especially those with chronic ailments. Through this service, patients will be able to collect their medications faster,” he said a er launching the facility.
With the drive-through pharmacy, he said those collecting their medication will no longer need to find a place to park at the hospital.
Elaborating further, Dr Ramli said the service is on an appointment basis to enable patients’ medication to be prepared prior to collection.
To register for the service, he explained that patients will need to register at the Outpatient Pharmacy Counter (Room 36) with a new prescription from Sibu Hospital Specialist Clinic.
Once registration is successful, the patient will be given a pharmacy card, he said.
The service, however, cannot be offered to patients with prescriptions containing psychotropic medicine, specialty beverages and non-commercial eye drops.
“If the patient is unable to collect the medication on the prescribed date, the patient is required to go directly to the Sibu Hospital Outpatient Pharmacy counter for collection of medicines.”
Dr Ramli also mentioned that if the facility proves a success, similar drive-through pharmacies could be set up in other government hospitals in the state.
The new facility operates Monday to Friday from 8am till 5pm, excluding weekends and public holidays.
More information on the facility can be obtained by calling Sibu Hospital Pharmacy Department (084-343333).
SIBU: Self-employed Roslan Poli did not expect to be the first patient to utilise the services of Sarawak’s first-ever drivethrough pharmacy at Sibu Hospital, which was launched yesterday afternoon.
The 49-year-old, however, said he was happy with the convenience afforded to him by the new service, as it meant saving time in not having to go through the hassle of finding a parking spot to collect his medication.
“In fact, I don’t even have to get out of my car to collect my medicine. This is the kind of service that patients here have been waiting for. I am so excited to be the first patient to collect my medication from this drivethrough pharmacy,” he told reporters.
Roslan believed that the latest facility at Sibu Hospital would definitely reduce the waiting time to collect one’s prescription, saying that those from outstation locations would surely appreciate the service.
“I have been collecting my medication from the pharmacy at Sibu Hospital for over the past three years and each time, it would take more than an hour. But today (yesterday), I can collect my medication faster and more comfortably,” he said.
The facility was launched by Ministry of Health Pharmaceutical Services Division senior director Dr Ramli Zainal.
Dr Ramli gives the thumbs up after dispensing medication to Roslan Poli, the first to collect his prescription at the drive-through pharmacy.
Roslan shows his pharmacy card to reporters prior to becoming the first to collect his medication from the drive-through pharmacy at Sibu Hospital.