State’s first-ever drive-thru hos­pi­tal phar­macy launched

The Borneo Post - - Front Page - Peter Boon

SIBU: Sarawak’s first ever driv­ethrough phar­macy at Sibu Hos­pi­tal was launched yes­ter­day a er­noon with the aim of pro­vid­ing value-added ser­vices to pa­tients.

Min­istry of Health Phar­ma­ceu­ti­cal Ser­vices Divi­sion se­nior di­rec­tor Dr Ramli Zainal told re­porters that it pro­vides a con­ve­nient al­ter­na­tive to the stan­dard method of col­lect­ing medicine at the hos­pi­tal.

He dis­closed that 39 pa­tients have so far reg­is­tered for the new ser­vice.

“As you are all aware, gen­er­ally, hos­pi­tals are al­ways crowded with pa­tients. So this (driv­ethrough phar­macy) is an added ser­vice to make it con­ve­nient for pa­tients in the hos­pi­tal.

“This is ac­tu­ally for those pa­tients ge ing monthly med­i­ca­tion es­pe­cially those with chronic ail­ments. Through this ser­vice, pa­tients will be able to col­lect their med­i­ca­tions faster,” he said a er launch­ing the fa­cil­ity.

With the drive-through phar­macy, he said those col­lect­ing their med­i­ca­tion will no longer need to find a place to park at the hos­pi­tal.

Elab­o­rat­ing fur­ther, Dr Ramli said the ser­vice is on an ap­point­ment ba­sis to en­able pa­tients’ med­i­ca­tion to be pre­pared prior to col­lec­tion.

To reg­is­ter for the ser­vice, he ex­plained that pa­tients will need to reg­is­ter at the Out­pa­tient Phar­macy Counter (Room 36) with a new prescripti­on from Sibu Hos­pi­tal Spe­cial­ist Clinic.

Once regis­tra­tion is suc­cess­ful, the pa­tient will be given a phar­macy card, he said.

The ser­vice, how­ever, can­not be of­fered to pa­tients with pre­scrip­tions con­tain­ing psy­chotropic medicine, spe­cialty bev­er­ages and non-com­mer­cial eye drops.

“If the pa­tient is un­able to col­lect the med­i­ca­tion on the pre­scribed date, the pa­tient is re­quired to go di­rectly to the Sibu Hos­pi­tal Out­pa­tient Phar­macy counter for col­lec­tion of medicines.”

Dr Ramli also men­tioned that if the fa­cil­ity proves a suc­cess, sim­i­lar drive-through phar­ma­cies could be set up in other gov­ern­ment hos­pi­tals in the state.

The new fa­cil­ity op­er­ates Mon­day to Fri­day from 8am till 5pm, ex­clud­ing week­ends and pub­lic hol­i­days.

More in­for­ma­tion on the fa­cil­ity can be ob­tained by call­ing Sibu Hos­pi­tal Phar­macy Depart­ment (084-343333).

SIBU: Self-em­ployed Roslan Poli did not ex­pect to be the first pa­tient to utilise the ser­vices of Sarawak’s first-ever driv­ethrough phar­macy at Sibu Hos­pi­tal, which was launched yes­ter­day af­ter­noon.

The 49-year-old, how­ever, said he was happy with the con­ve­nience af­forded to him by the new ser­vice, as it meant sav­ing time in not hav­ing to go through the has­sle of find­ing a park­ing spot to col­lect his med­i­ca­tion.

“In fact, I don’t even have to get out of my car to col­lect my medicine. This is the kind of ser­vice that pa­tients here have been wait­ing for. I am so ex­cited to be the first pa­tient to col­lect my med­i­ca­tion from this driv­ethrough phar­macy,” he told re­porters.

Roslan be­lieved that the lat­est fa­cil­ity at Sibu Hos­pi­tal would def­i­nitely re­duce the wait­ing time to col­lect one’s prescripti­on, say­ing that those from out­sta­tion lo­ca­tions would surely ap­pre­ci­ate the ser­vice.

“I have been col­lect­ing my med­i­ca­tion from the phar­macy at Sibu Hos­pi­tal for over the past three years and each time, it would take more than an hour. But today (yes­ter­day), I can col­lect my med­i­ca­tion faster and more com­fort­ably,” he said.

The fa­cil­ity was launched by Min­istry of Health Phar­ma­ceu­ti­cal Ser­vices Divi­sion se­nior di­rec­tor Dr Ramli Zainal.

Dr Ramli gives the thumbs up af­ter dis­pens­ing med­i­ca­tion to Roslan Poli, the first to col­lect his prescripti­on at the drive-through phar­macy.

Roslan shows his phar­macy card to re­porters prior to be­com­ing the first to col­lect his med­i­ca­tion from the drive-through phar­macy at Sibu Hos­pi­tal.

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