M’sia Airlines, Public Bank to offer customer payment option via FPX
KUCHING: Malaysia Airlines Bhd (Malaysia Airlines) yesterday entered into a partnership with Public Bank Bhd (Public Bank) to accept payments for online ticket purchases using FPX which is operated by Payments Network Malaysia Sdn Bhd (PayNet).
FPX is offering a convenient and secure online payment solution for customers. The airline’s customers can now purchase their flight tickets, using funds in their current, savings and credit card accounts maintained with Public Bank, Public Islamic Bank and 29 other participating FPX banks in Malaysia. The partnership was made official at a signing ceremony held at MAB Academy, Kelana Jaya.
The event was attended by Malaysia Airlines’ Group chief executive officer ( CEO) Captain Izham Ismail, Group chief marketing and customer experience officer Lau Yin May, Public Bank CEO Tan Sri Tay Ah Lek and PayNet Group CEO Peter Schiesser.
Speaking at the event, Lau said, “Malaysia Airlines is delighted to partner with Public Bank and PayNet to offer customers a convenient way to purchase their flight tickets online and on our mobile app through FPX.
“This partnership proves our commitment towards improving our customer experience with the introduction of convenient payment options. Also, customers who opt to pay with FPX will not pay any service charges.”
This partnership is in line with Bank Negara Malaysia’s initiative to migrate manual payments to ePayments.
Schiesser said FPX processed 236 million transactions in 2019, while online merchants collected payments totalling RM117 billion via FPX, making it Malaysia’s top real-time online payment gateway for e-commerce sites.
Malaysia Airlines is running the ‘Travel and Win with FPX’ contest from January 30 to February 29, 2020 where customers will be able to win a pair of flight tickets on Malaysia
Airlines’ Business Suite to London plus a seven days-six nights hotel stay by MHholidays alongside 80,000 Enrich Miles. Other prizes include a pair of Economy class tickets and hotel stays in Sydney and Bali plus miles. Customers will also stand a chance to win up to 11,000 Enrich Miles.
Enrich, Malaysia Airlines’ loyalty programme, is also giving away two daily prizes to the highest daily spender.
To be eligible for the contest, customers will need a minimum spend of RM100 to purchase flight tickets, or add-ons on Malaysia Airlines’ website and app via the FPX gateway. In addition, customers will be required to sign up as an Enrich member to qualify.
This contest is open to all Malaysian or Malaysian residents who have local bank accounts and terms and conditions apply.
For more information on the contest, visit www. malaysiaairlines. com/ my/ en.html.