Perodua extends operation hours to cater for needs of customers
KUCHING: Perodua is embarking upon a pilot project to extend the operation hours of selected service centres and Body & Paint (B&P) hubs to cater for the needs of its valued customers.
At this initial stage, the pilot project involves 16 service centres and three B&P hubs nationwide, which will operate from 8am to 9pm (if located in Peninsular Malaysia) and 7.45am to 8.45pm (if in East Malaysia), every day except Sundays.
“We know that many of our valued customers’ vehicles are overdue for servicing as our nationwide operations were shut for two months due to the Movement Control Order (MCO),” said Perodua president and chief executive officer Datuk Zainal Abidin Ahmad in a statement yesterday.
He said this was the reason Perodua was extending the operation hours of selected service centres and B&P hubs to meet the high demand and continue giving its valued customers total peace of mind.
Perodua saw 2.35 million service intakes last year via its 202 service centres nationwide.
Zainal said: “This initiative should ease pent-up demand for Perodua servicing in major regions. We will monitor and evaluate the effectiveness of this pilot project continually; for now, it will run until further notice.”
Customers wanting to service their vehicles are required to secure an appointment slot beforehand with their service centre of choice.
At present, walk-ins will still not be accepted.
All visitors must undergo temperature checks before entering outlets, register their details and adhere to social distancing markers within the outlets at all times.
Hand sanitisers are placed at key locations while the outlets themselves are sanitised regularly.
Zainal added:
“As a ‘People
First’ company, this initiative represents Perodua’s perpetual commitment to put our valued customers first in everything we do.”
Perodua service centres with extended operation hours are Perodua Sentral PJ (3S), call 0379474600/7958; PSSB Subang Jaya (03-80246888); PSSB Keramat (0342569470/4253); PSSB Glenmarie (3S) (03-55691913/3984); PSSB Balakong (3S) (03-89626488/6455); PSSB Puchong (3S) (0380612112/6138); PSSB Johor Bahru 1 (3S) (07-2350920/0926/0920); PSSB Johor Bahru 2 (3S) (07-3530808/5060/5006); PSSB Seremban (3S) (066331892/1776); PSSB Juru (3S) (04-5011113/1114/1112); PSSB Penang (04-2822490/2430/2419); PSSB Ipoh 1 (05-5476433/0433); PSSB Kota Bharu 1 (3S) (097418201/8202/8203); PSSB Kuantan 2 (09-5721650/1654/1655); PSSB Kuching 1 (3S) (082-422133/237122); and PSSB Kota Kinabalu 2 (088769123/124).
Perodua B&P hubs with extended operation hours are PSSB Subang Jaya B&P (call 03-80244888/8023); PSSB Balakong B&P (03-89610854/0897); and PSSB Kota Bharu B&P (097418201/8202).