Grab, Microsoft partner to upskill Malaysian driver and delivery partners
KUCHING: Grab and Microsoft announced their partnership in Malaysia with training and development programmes designed to empower driver and delivery-partners with digital skills.
Introduced in February 2021, the training programmes leverages the expertise of both Grab and Microsoft to deliver tailored learning experiences for driverand delivery- partners – regardless of their digital literacy levels - with a goal of boosting partner employability beyond platform work.
The training is available through GrabBenefits, a programme for Grab partners designed to maintain and improve their wellbeing. Partners can access the training programme through GrabAcademy in the Grab partner app. The initiative will benefit more than 10,000 driver and delivery-partners in Malaysia by the end of 2021 and has already reached 70 per cent of the year’s participation target in just three months.
Grab Malaysia director of Country Operations Rashid Shukor shared, “As a proponent of the digital economy, we want to provide our driver- and deliverypartners with the tools for them to learn and help improve their digital literacy as part of our commitment to improving their livelihoods.
“We are excited to partner with Microsoft to bring these learning programmes to our partners and provide opportunities for them to take advantage of our nation’s growing digital economy, and we are encouraged by the promising participation rate from our community so far.”
Microsoft Malaysia managing director K Raman added, “As our nation progresses towards an inclusive economic recovery as envisioned by the government’s MyDigital blueprint, it is critical that we help advance digital equity and digital skills for all.
“We are pleased to be partnering with Grab to create a pathway for the driver- and deliverypartner community to be active participants in our nation’s digital economy.
“This programme is part of Microsoft’s Bersama Malaysia commitment to empowering one million Malaysians with digital skills, enabling every person to achieve more in Malaysia’s digital future.”
The ‘Introduction to Digital Literacy’ course, the first training and development programme to be launched, consists of six modules covering basic computing and digital skills content such as internet usage, online productivity and communications tools, online security and others. At the end of each module, participants will be awarded a certification from Grab and Microsoft.
Grab and Microsoft are long-time partners in helping Southeast Asia bridge the digital gap as the region accelerates its efforts to build a digital-first economy. In 2019, the companies announced a regional partnership to equip workers with necessary technology skills through training, reskilling, and career development support.