AXA awarded for outstanding employee experience

KUCHING: The Covid-19 pandemic has posed enormous challenges for organisations to continuously connect, engage and support their employees virtually.

With the rise in remote working, organisations are driven to reimagine human resource practices and inculcate a resilient, people-centric workplace culture.

AXA Affin General Insurance Berhad (AXA) has defined new opportunities and built a future-ready workplace that not only encourages smarter ways of working, but also promotes a dynamic culture that reinvents the overall employee experience.

With its holistic culture, strategy and best practices, AXA has been recognised with multiple prestigious awards and accreditations:.

The awards include the gold for Best Remote Management Strategy and silver for Best Women Leadership Programme at the Employee Experience Awards 2021.

AXA was also awarded gold for “Most Inspiring Leader” for Emmanuel Nivet, chief executive officer of AXA Affin General Insurance and country manager of AXA Malaysia.

As for Talentbank’s Best Employer Brand Accreditation, AZA won the “3 Stars Best Employer Brand” Accreditation with a total 87.86 per cent employee experience rating from employees.

The methodology behind the Best Employer Brand Accreditation is highly rigorous.

Employees are invited to share their feedback and rating via a set of engagement survey designed around the 7 Hallmarks of an Engaging Workplace, namely Relationship, Communication, Culture, Recognition, Growth, Accountability and Welfare.

Emmanuel Nivet, chief executive officer of AXA said, “We are truly grateful to receive this accreditation in what has been an extremely challenging year for most organisations.

“The digital transformation journey that we have embarked on a few years back has made it possible for us to accelerate simplification, efficiency and engagement, including in the realm of HR.

“This goes to show our commitment and role as an agile employer, and how we always strive to stay one step ahead of what our People need.”

Emmanuel further added that AXA’s main priority during the pandemic period has been to safeguard its People’s health and safety, improve their well-being and instil an agile culture built on trust, support and empowerment.

This marks a significant step in AXA’s overall ambition to become one of the most inspiring companies to work for.

AXA believes that a culture that values employees’ needs can nurture greater satisfaction, motivation and engagement at work.

To reinvent its employee experience with technology,

AXA has adopted a data driven approach to get a sense of employees’ overall mood and view on fundamental topics.

In addition to conducting the pulse survey on an ongoing basis, AMARA has recently been introduced as the new AI virtual assistant for CEO to connect with employees and proactively seek their insights and sentiments.

As part of its effort to build a global workplace where everyone can grow, thrive and make progress together, AXA continues to advance the growth mindset and development of its employees.

AXA Academy is formed in partnership with industry experts to offer digital upskilling and leadership courses, as well as equip employees with relevant skill sets in tech and data space.

Recognising that the long-drawn pandemic may cause wearing impact on its employees, AXA has invested in employee wellness and collaborated with Naluri to introduce the all-new #HowAreYou website under its Digital Employee Assistance Programme.

The website allows employees to access to various health and wellness resources, conduct mental and physical self-assessment and get immediate assistance from clinical psychology through remote therapy session.

With this initiative, AXA hopes to foster a culture of openness about mental well-being and provide relevant support to employees in need.