SPX hopes to optimise logistics network via new sorting centre
SPX Express (SPX) has opened a new sorting centre in Klang, Selangor recently and with this, it expects improvement in its overall logistics network across Malaysia.
In a statement, it said, SPX continuously improves its overall logistics network across Malaysia; 50 per cent of customers can now receive their orders in three days or less.
In 2024, SPX aims to further increase its delivery capacity and area coverage, improve end-toend user experience, and reduce costs to better serve Malaysians.
SPX has an extensive network of over 140 hubs and warehouses and over 1,200 service points supporting both seller drop-offs and buyer self-collection across Malaysia.
SPX said it will also expand to 700 buyer self-collection points outside of the Klang Valley within the next six months, allowing online shoppers to pick up their purchases at locations that fit their daily routines.
“This strategic investment allows us to enhance our value proposition for e-commerce vendors, particularly those situated outside the Klang Valley region.
“By leveraging best-inclass warehouse and sorting management systems, we’ve already witnessed quantifiable improvements in operational efficiency.
“Looking ahead, we’re committed to continuous improvement and plan to integrate cutting-edge technologies throughout the year to reach an operational capacity of an estimated 1.5 million parcels by year-end,” said SPX Express Malaysia head Cheah Lee Sun.
This year, SPX’s close partnership with Fulfilled by Shopee will further elevate the ecommerce delivery experience to better serve their users.
The Bukit Raja Fulfilment Warehouse also houses an average of three million readily available products – a portion of the estimated 5.5 million total stock capacity. This equates to a wider selection for users and faster processing, with aims for 95 per cent of e-commerce orders shipped out on the same day for orders placed before 2pm.
Additionally, leveraging the facility’s secure storage and expedited deliveries through consignment services has demonstrably boosted customer satisfaction and brand loyalty for local businesses.