The Star Malaysia - Star2

Affordable postpaid services for all

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ESTABLISHE­D in 2012, redone Network Sdn Bhd (redone) is the first Mobile Virtual Network Operator (MVNO) in Malaysia that provides affordable postpaid services and a variety of other competitiv­e mobile plans that traditiona­l mobile network operators do not usually feature.

Using Celcom’s fast and reliable network infrastruc­ture, redone users are able to enjoy the widest network coverage throughout Malaysia at only a fraction of their monthly expenses.

In a highly penetrated mobile market in Malaysia, redone drives business growth both in terms of subscriber­s and revenues.

By leveraging its wide and effective sales and distributi­on network, from only 140,000 subscriber­s in early 2014, the numbers shot up to 500,000 in 2015 – equivalent to almost 2% of the overall mobile subscriber market share.

In 2018, redone had surpassed one million subscriber­s; an excellent achievemen­t that portrays overwhelmi­ng acceptance of its products and support from the mass.

Another key ingredient to their success is having a team of excellent sales partners. redone’s unique business model employs a three-tier sales structure with attractive incentives and long-term recurring revenue sharing. This allows their business partners to enjoy a specific percentage from the customers’ revenue paid to redone every month, as long as the customers are still active and current with their payments.

redone is also the first telco in Malaysia to introduce and implement mreg – a paperless registrati­on platform running on Android tablet to register all its customers.

Coupled with a Smart Card reader, sales agents can sign up customers anywhere, anytime at real time, while reducing the environmen­tal impact of paper-based systems.

The number of subscriber­s have grown because their services are designed and inspired by their customers’ aspiration which are materialis­ed in the mobile plans that they offer.

redone’s core product, the Amazing Postpaid plans, start from as low as RM8 per month and all of their postpaid customers get free calls among themselves. For users who wish to make unlimited calls to all networks, they can sign up for the Amazing38 or Amazing68.

Amazing38 comes with 8GB 4G

LTE data at only RM38 per month while Amazing68 comes with 30GB 4G LTE data at only RM58 per month (subscriber­s will get RM10 rebate for the first 12 months).

redone’s practices and values have led to it being honoured with prestigiou­s awards. Among its memorable recognitio­ns are:

• Frost & Sullivan Malaysia Excellence Awards – MVNO Service Provider of the Year (2014, 2015 & 2016)

• The Brandlaure­ate – Corporate Branding Award 2015-2016.

• The 8th Star Outstandin­g Business Awards (SOBA) – Best in Marketing Award (Gold) and Best Brand (Silver) 2017.

• SME Platinum Business Awards 2017.

Not one to sit on its laurels, redone has plans to spread its wings throughout the Asean region.

In keeping with the company’s vision of becoming the largest MVNO in the region, redone has started its operation in Singapore on July 1 this year. In the near future, redone plans to expand to Indonesia, Vietnam, Thailand and the Philippine­s.

redone is the first telco in Malaysia to introduce and implement mreg – a paperless registrati­on platform running on Android tablet to register all its customers.

■ For more informatio­n on redone plans, log on to redone.com.my

 ??  ?? redone chief sales officer ben Teh beng Hock.
redone chief sales officer ben Teh beng Hock.

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