The Star Malaysia - Star2

Not on track

As Europe faces the second wave of the coronaviru­s, its tracing apps lack impact.

- By KELVIN CHAN

MOBILE apps tracing new Covid19 cases were touted as a key part of Europe’s plan to beat the coronaviru­s outbreak.

Seven months into the pandemic, virus cases are surging again and the apps have not been widely adopted due to privacy concerns, technical problems and lack of interest from the public.

Britain, Portugal, and Finland this month became the latest to unveil smartphone apps that alert people if they’ve been near someone who turned out to be infected so they can seek treatment or isolate – a key step in breaking the chain of contagion.

But a few countries have scrapped their tracing apps, and others that have rolled them out, have so few users that the technology is not very effective.

The adoption rate goes from about a third of the population in Finland and Ireland, to 22% in Germany and a meagre 4% in France.

Health officials initially targeted a 60% adoption rate, an optimistic goal based on an Oxford University study from April although researcher­s noted a lower uptake still helps if other measures, such as social distancing, are enforced.

Kevin Kelly, an accountant in Limerick, Ireland, says his country’s app is easy to use and helps gauge local infection trends by showing how many cases each county has.

He mainly uses the check-in feature to report his symp“everyone toms daily, but worries that only a fraction of the other 1.3 million users do, too.

downloaded it but I’m not sure who is regularly using it,” said Kelly, 43.

The exposure alert function has so far been less useful: he hasn’t received any.

“Unless there’s a huge surge, which I suppose may happen, that’s when we’ll see how effective it is,” he said.

Places that have had the most success in getting people to voluntaril­y use virus-tracing apps tend to be smaller countries in Northern Europe where trust in the government tends to be higher and people are comfortabl­e with new technologi­es.

Finland’s app quickly became one of Europe’s most popular when it launched at the start of September, racking up about one million downloads in the first 24 hours.

Downloads kept rising and now roughly a third of the country’s 5.5 million people have it.

“I’ve gotten several calls from people in their eighties calling to know how the applicatio­n works,” said Aleksei Yrttiaho, a spokesman for the Finnish

Institute for Health and Welfare.

Public trust in the government helps allay concerns about privacy and government surveillan­ce first raised when some countries launched tracing apps months earlier.

Finnish users said they felt it was a civic responsibi­lity to install the app.

“It’s our duty to take of care of the health of our fellow citizens and those close to us,” said William Oesch, 44, a photograph­er in Helsinki.

Ella Ahmas, a 23-year-old business student at Aalto University, said she was surprised the government had been able to persuade so many people to download it, when Finns have been less willing to use simpler methods like wearing masks when using public transport.

“It’s not really a huge effort to download the app, which works on its own,” she said.

Ahmas and Oesch shrugged off privacy issues, and noted their personal data was already held by the likes of Google and Facebook.

Most European tracing apps are built on a Google-apple smartphone interface that uses Bluetooth technology to anonymousl­y log the proximity of any other smartphone­s with the app installed. It does not track the phone’s whereabout­s. Users who test positive for Covid-19 upload anonymous codes to alert others who’ve been in close contact.

The design is aimed at preserving user privacy, and that might be one factor helping adoption, though it also hinders efforts to track their use and effectiven­ess.

They don’t yet work across the European Union’s many borders, but six countries have started testing a virtual “gateway” that enables this.

More intrusive approaches have been less successful.

France’s app, which uses a centralise­d data storage system criticised by privacy activists, has an adoption rate of just 4% months after its launch.

Norwegian officials were forced to halt their app because of privacy concerns over its use of phone location data. Israel’s app uses both Bluetooth and phone location data and the country says uptake has not been as strong as hoped.

China, Covid-19’s original epicentre, doesn’t have a tracing app but instead one that shows a coloured code indicating health status, adding to the country’s electronic monitoring.

The privacy issue could be due to politics, but the more you maximise privacy, the more you increase the credibilit­y of the app because it won’t arouse suspicion, said Sean L’estrange, a social scientist at University College Dublin who has studied testing and tracing.

The UK government switched to Google-apple technology for its new virus app for England and Wales after scrapping a centralise­d version because of technical issues.

The apps aren’t costly. Startup Nearform built Ireland’s for €850,000 (Rm4.1mil) while Finland’s came in under budget at €900,000 (Rm4.4mil).

The United States doesn’t have a national tracing app but some states have launched their own. Pennsylvan­ia and Delaware decided to use Nearform’s technology.

Even if it picks up only a few extra cases, the Irish app is worth the money given how little it cost, said L’estrange.

But is it possible to determine whether these apps have had any effect on controllin­g the pandemic?

We might never know for sure, said Stephen Farrell, a computer scientist at Trinity College Dublin who has studied tracing apps.

That’s because most apps don’t require contact informatio­n from users, without which health authoritie­s can’t follow up.

That means it’s hard to assess how many contacts are being picked up only through apps, how their positive test rates compare with the average, and how many people who are being identified are getting tested sooner and how quickly.

“I’m not aware of any health authority measuring and publishing informatio­n about those things, and indeed they are likely hard to measure,” Farrell said.

At most, apps can provide an overall number of alerts sent. In Ireland, more than 300 people who have tested positive have uploaded their codes, resulting in 900 close contact alerts, out of over 33,000 confirmed cases overall. – AP

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 ??  ?? The contact tracing apps in Europe have not been widely adopted due to privacy concerns and technical problems. —AP
The contact tracing apps in Europe have not been widely adopted due to privacy concerns and technical problems. —AP

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