The Star Malaysia - Star2

Can AI write pet adoption posts?

While kids are getting the chatbots to do their homework, pet lovers are using it to generate adoption notices. Here’s how that’s working out.

- ELLEN WHYTE

CHATBOTS have been around for decades, but the launch of new generation tools like CHATGPT and Bing was a game-changer.

For those who haven’t tried them out yet, chatbots are basically superpower­ed search engines with added performanc­e.

If you have a question, a bot will search millions of documents and paste together various bits of them into one coherent answer. It does this in seconds.

Chatbots can also correct grammar and punctuatio­n. Additional­ly, they can rewrite informatio­n in various styles.

For rescuers and animal lovers, chatbots offer a wonderful opportunit­y.

Good posts help pets

“Paws has over 200 cats, 250 dogs and two rabbits looking for a home,” Celine Chum from Paws Selangor points out.

“Writing adoption notices is a constant job, and sometimes your brain dries up. I’m interested in any tool that helps.”

Shannon Lam, KL Pooch Resort & Rescue, Kalumpang, Selangor, agrees.

“Writing an engaging post can take 10 minutes, if I’m inspired and not distracted, but more often it takes longer,” she shares. “If there’s a tool, I’m interested!”

There are general bots like CHATGPT and Bing. Additional­ly, Petfinder.my also launched PETGPT AI Writer. It’s based on Openai CHATGPT technology but has been tweaked to help rescuers and shelters craft creative, engaging pet adoption posts.

“A good adoption post helps pets,” Andy Koh, co-founder and CEO of Petfinder.my, points out.

“But putting that together isn’t easy.

“We are lucky because a team of five internatio­nal artificial intelligen­ce experts volunteere­d to help. They’re hot on improving animal welfare, and so they contribute­d their data skills.”

Working together, they spent two months on the project.

“In the past, we analysed 20,000 posts for a contest,” Koh explains. “We used that as a base and sorted informatio­n according to sentiment, keywords and overall tone. We put together rules for styles and introduced a random element.”

Each person who uses the tool gets different sentences but with some similar keywords.

“It’s experiment­al,” Koh says. “We don’t know yet how effective it will be. It’s a first step.”

How it works

Users register on Petfinder.my and click through to PETGPT. Typing into the box, write a minimum of 100 characters, that’s two or three sentences, about the pet’s name, looks, character and needs. Then select for tone, style and perspectiv­e.

The writer can write in nine different tones: affectiona­te, witty, hopeful, compassion­ate, funny, sarcastic, sad, desperate or ecstatic. It also offers six styles: descriptiv­e, persuasive, academic, fantasy, poem, or Q&A. You can write as the pet or the human. Finally, there’s a standard 300-word option or a compact 80-word option.

Although English is recommende­d, it also works in BM and Mandarin.

First-hand experience

Lam shared details of Hazel, a tan female dog with a friendly, energetic attitude looking for a home with a garden. (read story below)

“For a small rescuer with one ad, the second one is great,” Lam observes. “It’s useful for generating ideas and different styles. And I think it would be helpful for people writing in a second language.

“But the poetic one, which Malaysian will relate to that? You’d sound like a fruit loop. I don’t think that style is useful.

“Overall, it’s interestin­g, but for shelters like ours that do multiple ads a week, it may be repetitive. I make an effort to make adoption notices unique.”

Chum has tried and tested PETGPT and other services.

“They’re convenient,” she shares. “You just type in details and it does the job.

“I’m getting the best results by being very specific. Like, I’ll mention a dog really loves a particular toy, or discuss a cute habit that a cat has. That helps make it different and stand out.”

The future

For now, chatbots are new. CHATGPT and Bing are free for now, and PETGPT is feebased.

“We have to pay a fee to Openai (co-founded by Elon Musk) for every word generated by their system,” Koh explains, “so there is considerab­le infrastruc­ture cost.”

“So far we have distribute­d over RM32,000 of PETGPT credits to rescuers. If they wish to create additional profiles, a small fee of RM0.99 applies, which helps subsidise our infrastruc­ture costs.”

With thousands of pets waiting in shelters to be matched with a home, all tools are useful. For now, if you’re struggling with writing posts, AI chatbots are definitely worth a look.

And if you have a one-eyed or three-legged pet, or it’s Internatio­nal Pirate Day, the fantasy style might be a winner!

 ?? ?? Chatbots can help rescuers and animal lovers generate different styles of pet adoption posts. — 123rf.com
Chatbots can help rescuers and animal lovers generate different styles of pet adoption posts. — 123rf.com
 ?? ??

Newspapers in English

Newspapers from Malaysia