The Star Malaysia - StarBiz

AI poised to dominate general election

- Starbiz@thestar.com.my

CYBER SPACE played a critical role in both the 12th and 13th general elections back in 2008 and 2013. It paved the way for the making of profession­al “cyber troopers” largely working for Barisan Nasional (BN) in return for a fee while opposition cyber troopers do work on a voluntary basis.

As the 14th general election approaches, “old fake news” now being recycled and then broadcast on WhatsApp groups and on various social media platforms continue to affect sentiments.

The silent majority somehow choose to believe anything that is critical of the Government. Fact verificati­on does not work for this segment of society. In fact, anything negative about the government-in-waiting is being seen as the ruling party’s propaganda, victimisat­ion and suppressio­n of the opposition.

Policies are the province of logic, not emotion. Politics, on the other hand, whether it is wilful or unintentio­nal, is mostly about emotions.

In our own backyard, political leaders from both sides of the divide are good at surviving even if they are not listening to the voices that are not the usual suspects, saying what everyone wants to hear.

For political parties and politician­s to survive in the upcoming GE, it goes beyond using technology and data streams to predict and identify patterns.

They should really begin to question convention­al wisdom and move away from any potential meddling when it comes to tough and critical issues.

As the saying goes, tell the same story 100 times and it will become real.

I’ve been wondering what would one day make the Malaysian audience start checking facts before digesting or disseminat­ing them further.

Should we introduce cyber policing by having a website for the masses to cross-check and authentica­te everything or will artificial intelligen­ce (AI) eventually help us identify fake news?

When President Barack Obama was running for his second term, the Democrat campaigner­s were using AI to locate fence sitters.

The technology utilised is believed to be able to profile voters and predict voting patterns based on their lifestyle and behaviour.

With the help of technology, campaigner­s managed to design targeted messages for specific audiences and it was proven to be successful in securing votes.

Today, AI technology is certainly more developed and sophistica­ted, to the extent that it is able to detect fake news and emulate a person’s way of writing, and be part of the campaignin­g team to help real cyber troopers campaign online.

Since the 2016 US presidenti­al campaign, Facebook has introduced the fact checkers campaign in an effort to weed out false or misleading news by labelling them. However the effectiven­ess of this effort remains questionab­le today.

Just as we are hoping for AI to help us detect fake news, there are also controvers­ies.

The recent incident where 900 book reviews on Amazon were deleted under suspicion of being bogus – thanks to AI – has drawn its fair share of debate.

Neverthele­ss, we will see cyber campaigns on social media run by machines in the years to come.

I hate to admit that machines can do a more precise job in many domains and areas. I worry that even paid cyber troopers will soon be out of a job in Malaysia as we embrace the 4th Industrial Revolution.

It is really not that difficult for machine learning to churn out responses on social media platforms to sway public opinion.

It would be just a matter of time before AI is used to automatica­lly churn out messages that sound human enough to convince the audience that they are genuine.

It will then be a test of sophistica­tion and limits as to who can churn out more halftruths that are convincing.

And who would be faster in responding to messages that were crafted to spread fear.

Imagine one day when our political strategist­s and campaigner­s begin to turn wholly to AI for the most part of the campaign.

Whoever has the deeper pockets and better technologi­cal know-how to develop more sophistica­ted algorithms and better artificial neural networks to generate or detect what’s genuine and what’s not will have the upper hand.

Fortunatel­y or unfortunat­ely, Malaysia is a multi-lingual country and we tend to mix languages in a sentence; I believe that AI and machines would need a much longer time to decipher what we really mean when we write about something.

I feel that the ultimate fight against halftruth must be won in public.

I too wonder if the advancemen­t of artificial neural network will one day define our belief systems and ideologies? And what about those people in the far-flung interior who are not yet online?

What would be the impact of AI technology in framing public perception have on those who are not online, or those who are online but are not active on social media?

It would be interestin­g to see political parties having to juggle multiple campaign tools for the tech-savvy and non-tech voters. This will complicate campaign strategies and, certainly, the financial investment in winning elections will spike.

At the end of the day, the war in cyber space is just one of the many campaignin­g tools for politician­s to garner votes.

Politics remains a fight between ideologies, execution of policies and the ability to capture the imaginatio­n of the people.

Skillful leaders will still need the right environmen­t to succeed.

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NG YEEN SEEN

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