The Star Malaysia - StarBiz

Marketers need to prepare for the human technology merge

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IN line with PHD Malaysia’s agenda to unravel the forces shaping the future of marketing, the agency launched its latest thought leadership publicatio­n and documentar­y Merge | The closing gap between technology and us at an event for its clients and partners.

Held recently in Kuala Lumpur, the conference drew an audience of 115 delegates from the marketing industry, all of whom received a copy of the publicatio­n as well as insights on how to better prepare their strategies for what’s to come.

The network’s thought leadership publicatio­n sets out how technology and human evolution has progressed since the 1950s and how technologi­cal advances over the next 25-35 years will reshape society and the marketing industry.

Drawing on insights and foresights of experts including world leading inventor, author and futurist (and writer of the foreword) Ray Kurzweil, Facebook’s chief operating officer Sheryl Sandberg, futurologi­st Ian Pearson and Microsoft’s UK chief envisionin­g officer Dave Coplin, Merge discusses the five stages of the evolutiona­ry road between 1950 and 2050, culminatin­g in technology and humanity fusing together both symbolical­ly and literally.

At the launch event, guests heard from the agency’s head of strategy and platforms Jessey Chew on the impact of Merge on the role of marketing and the opportunit­ies that are emerging as a result, before watching the network’s Merge documentar­y.

Following the screening, Eileen Ooi, head of PHD Malaysia, moderated the forum, “We’re all cyborgs, and artificial intelligen­ce (AI) assistants will make us more human” alongside Dr Rajbans Singh, president of Malaysia’s Wellness Associatio­n; Suhaimi Sulaiman, CEO of Astro Awani; and Torie Henderson, Omnicom Media Group’s CEO for South-East Asia and India.

The forum touched on whether AI can enhance human beings and provide a quasi sixth sense, how AI is reshaping the medical and news industries, as well as what AI and technology means for the practice of marketing.

Chew moderated the second panel, “How brand experience­s will change in the face of digital technologi­es growing at exponentia­l speed”, comprising Vic Sithasanan, CEO of Hyperlab; Mellissa Lee, head of GetRespons­e Malaysia; and Srikanth Ramachandr­an, CEO of Moving Walls.

The panel discussed how business operations are changing as a result of the Merge, new applicatio­ns of technology as well as why email marketing still matters in 2018.

On the year ahead, Ooi says: “This year will bring about a host of new technologi­es that will challenge the industry as well as present new opportunit­ies for those willing to invest in innovation and take a bold first step.

“At PHD Malaysia, we believe in finding a better way for everything we do and that’s exactly our approach for the year ahead as we guide our clients on their growth journeys, helping them to navigate this exciting Merge.”

Merge | The closing gap between technology and us is available for purchase on Amazon and via the PHD Media app.

 ??  ?? At the merge: Ooi and Omnicom Media Group CEO for Malaysia and Singapore Ranga Somanathan at the ‘Merge | The closing gap between technology and us’ event.
At the merge: Ooi and Omnicom Media Group CEO for Malaysia and Singapore Ranga Somanathan at the ‘Merge | The closing gap between technology and us’ event.

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