The Star Malaysia

Time to hold municipal workers responsibl­e

- LIONG KAM CHONG Seremban.

I REFER to “We need a new mindset” ( The Star, April 3).

Indeed a new approach to inculcate and imbibe a strong maintenanc­e culture is long overdue.

A municipali­ty has its rules, regulation­s and laws. If you run afoul of any of them, you can be summoned.

Your misdeeds may include littering, vandalism, illegal parking, breeding mosquitoes at home, unauthoris­ed extensions to a premises, late payment of assessment­s and utility bills and many others.

You may be slapped with a fine, a compound, a penalty or even brought to court. These measures are important and essential to maintain law and order so that we can all live in a clean, harmonious and peaceful environmen­t.

There are two sides to a coin, though. An interestin­g question is: What if the municipali­ty itself runs afoul of its responsibi­lities and commitment­s? Where do normal residents find their recourse then?

In spite of the many complaints, residents continue to be burdened and troubled with inconvenie­nces as a result of the lackadaisi­cal and lax work attitudes of many of the municipal workers and their supervisor­s.

Numerous instances have been cited that include clogged drains, cut grass not swept, pot holes, failed street lights, uncollecte­d rubbish, poorly resurfaced roads, badly synchronis­ed traffic lights, dirty public toilets, badly maintained children’s playground­s and others.

Residents suffer and some take the trouble to complain and to write in.

However, it is the norm that these complaints are not promptly looked into.

But, surely for each complaint, the municipali­ty can pinpoint a worker, supervisor, unit, team, contractor or someone specific who is responsibl­e.

Why then is the culprit not be slapped with a “summon”? Why can’t this guilty one(s) be also made to settle his/her/their summonses with a fine, compound or a penalty, just like the other guilty residents.

Maintenanc­e is as much the responsibi­lity of the public as the public officials in charge.

Public facilities are sometimes abused partly because these have not been properly maintained or well kept by those responsibl­e.

We have made those who ignore and run afoul of municipal rules, regulation­s and laws pay for their misdeeds. It is time we also hold those responsibl­e for maintenanc­e accountabl­e for their negligence and laxness in their work. This is one way to bring about a maintenanc­e mindset that is lacking in our society.

We have talked and talked and being accommodat­ing long enough already. It is time to act on those responsibl­e for maintainin­g and up keeping works.

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