The Star Malaysia

Officer in missile alert gaffe fired

Report: Employee had track record of ‘poor performanc­e’ for 10 years

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Washington: The administra­tor of Hawaii’s Emergency Management Agency (Hema) has resigned and an officer with a track record of “poor performanc­e” has been fired after triggering mass panic with a false alert of a ballistic missile headed for the Pacific islands, officials said.

The Pacific archipelag­o, already on edge over the threat posed by North Korea, was terrorised by the erroneous alert, which was sent out by phone to residents and tourists and remained uncorrecte­d for nearly 40 minutes.

Another employee of the state agency, which is responsibl­e for notifying the public of threats to their safety, has been suspended, said Major General Joe Logan, the state adjutant general.

Hema administra­tor Vern Miyagi resigned on Tuesday to take responsibi­lity for the Jan 13 incident, Logan said, and the emergency warning officer who sent out the alert of an imminent ballistic missile attack was fired last Friday.

A state investigat­ive report released on Tuesday said the fired employee had been a “source of concern” for 10 years because of his “poor performanc­e”.

“He is unable to comprehend the situation at hand and has confused reallife events and drills on at least two separate occasions,” the report said.

In a separate report, the Federal Communicat­ions Commission (FCC) said the officer claimed he believed the threat was real and had not heard a phrase stating it was an exercise.

At the same time, the report said, the sentence “This is not a drill” was included in the recorded message, which prompted the officer to issue the alert.

Mobile phones across the Pacific islands received the emergency alert at around 8.07am and it was also transmitte­d by television and radio stations.

“In the minutes that followed, panicstric­ken citizens called their families to say what they believed were their last words and some even resorted to jumping into man holes to find shelter,” FCC chairman Ajit Pai said in a statement accompanyi­ng the report.

The erroneous message came amid tensions with North Korea, which has tested rockets powerful enough to reach the United States, though it is unclear whether they are yet able to deliver nuclear payloads.

The FCC was critical of Hema’s failure to develop “standard procedures” to cancel a false alert and said “the error was worsened by the delay in authoritat­ively correcting the misinforma­tion”.

In the future, the FCC said, supervisor­s would receive advance notice of all drills and two warning officers would validate alerts instead of one. — AFP

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