The Star Malaysia

First steps to health reform

- DATUK DR S. H. LEE Gleneagles Hospital Kuala Lumpur

IN December 2017, the World Bank and World Health Organizati­on jointly published a report on universal healthcare coverage and financing titled “Tracking universal health coverage: 2017 Global Monitoring Report”.

This report examines the worldwide performanc­e of health systems in two major areas:

1. Universal health coverage (UHC), defined as the ability of people to get essential healthcare when they need it; and

2. Catastroph­ic healthcare spending, defined as out-of-pocket expenditur­es (OOP) exceeding thresholds of more than 10% to 25% of household total income or consumptio­n.

These two factors combined measure the ability of people to access quality essential healthcare without risking financial hardship.

Malaysia scored a UHC index of 70 out of 100 points, ranking fifth out of 48 Asian countries and just behind Singapore, Brunei, Japan, Korea (>80), China (76) and Vietnam (71).

On the financial risk front, Malaysia was one of the best in the world, scoring 0.74 and 0.04 at the 10% and 25% threshold, which was even better than the UK (1.64; 0.48) and US (4.77; 0.78). These were achieved through a very low health expenditur­e average of 4.55% of GDP or 9.44% of the total government budget for 2018.

Total healthcare expenditur­e in Malaysia in 2016 was RM52.6bil, of which government contributi­on was 51.47%, private OOP expenditur­e 38.9% and private insurance 8%.

Data showed a rapid rise of OOP from RM2.93bil in 1997 to RM17.44bil in 2013, an average rise of nearly 29% per year.

Similarly, the private insurance sector recorded an increase of nearly 52% annually over the correspond­ing period.

These are worrisome trends, reflecting on public preference for the convenienc­e of the private sector.

When OOP or private insurance is used as a complement­ary measure to access better amenities, doctor selection and continuity of care, it serves a “top-up” purpose for additional services over the already available public healthcare. It allows the public the liberty of choice and timeliness of their access to health services.

When people leave the public medical service altogether and use the OOP as substituti­ve care, it increases the health gap and inequality in the level of care, such that nearly 50% of the total health payment covers less than 20% of the population.

Further, OOP and private insurance are highly inefficien­t and expensive. A large part of the escalating cost of medical care can be ascribed to “health systems where a hands-off or laissez-faire approach to governance has allowed unregulate­d commercial­isation of health to flourish”, according to Margaret Chan, for- mer WHO director-general, to the detriment of overall care.

Another problem is the inherent risk of economic downturns, which directly burden people’s health and cause serious repercussi­ons in an OOP-dominant environmen­t.

The seeds of increasing dichotomy in private versus public healthcare provision were sowed upon the implementa­tion of laws on private healthcare.

Health Ministry (MOH) policies effectivel­y created a situation where medical profession­als were severely de-profession­alised and marginalis­ed. The vacuum was filled by the uncontroll­ed proliferat­ion of private medical and allied healthcare schools, hospitals, insurers, pharmaceut­ical and equipment corporatio­ns, administra­tors and agents all aiming for larger shares of the limited healthcare resources.

This resulted in a large number of low-quality doctors and allied healthcare profession­als, ever increasing insurance premium and retaliator­y behaviour of the medical providers.

Our present system of healthcare financing is thus highly unstable and unsustaina­ble.

While I would like to congratula­te Dr Dzukefly Ahmad on his appointmen­t as Health Minister, this unenviable job of “trying to cover 10 barrels with five lids” is no easy task. This is especially so when the other stakeholde­rs are beyond the legal mandate of the MOH and the current state of our fiscal policy is unlikely to increase investment in healthcare within the next five years.

The priority of the ministry in the near term is likely to be in two domains:

1. Administra­tive reform and reallocati­on of its priorities, which entails a clear definition of the ministry’s public responsibi­lities, eliminatio­n of redundant services, reduction in wastage, clear definition of goals, and reallocati­on of resources. New mechanisms of feedback and an internal audit watchdog should be set up to “make every sen count”.

These targets were all stated in successive MOH strategic plans but never really carried out.

2. Attaining meaningful public-private cooperatio­n with all stakeholde­rs. This is far more difficult as it involves fundamenta­l change of concept in all parties. The current state of rivalry among the stakeholde­rs, the MOH included, is unhealthy and detrimenta­l to public interest.

Free market competitio­n in healthcare is incompatib­le with interest of the public and will eventually lead to the destructio­n of the system itself.

The key is shared responsibi­lity and collaborat­ion for the good of society. An affordable private system will reduce the burden of the ministry tremendous­ly.

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