Tiger vs Lefty streaming glitch leads to refunds for viewers

LOS ANGELES: Customers who purchased last week’s pay-per-view golf match between Tiger Woods and Phil Mickelson will get a full refund after some fans were allowed to stream the event for free, Turner Sports’ Bleacher Report Live said.

The match play exhibition at Shadow Creek in Las Vegas was priced at US$19.99 (RM84) but exec- utives were forced to make the event available free via a live stream after technical difficulties prevented some users from accessing the feed.

Since the glitch threatened to keep customers from watching an event dubbed “The Match”, a decision was quickly made to drop a paywall and allow anyone free access to the showdown between the two multiple former major champions.

“Due to a technical issue, we opted to let all visitors, regardless of purchase, view The Match,” B/R Live said in an email to those who ordered the event.

“Our top priority was ensuring that purchasers would be able to watch Tiger and Phil in an uninterrupted, high-quality experience.

“We recognise how frustrating that decision was for those who had already paid US$19.99 for this event. Therefore, all B/R Live purchasers of Capital One’s The Match will be receiving a full refund.”

Refunds will be paid within the next few weeks, Bleacher Report said.

Mickelson birdied the fourth playoff hole to beat Woods. — Reuters