Alternative pick-up locations at Suria KLCC for Uber, Grab
KUALA LUMPUR: Uber and Grab drivers have been advised to pick up their passengers from alternative pick-up locations when they receive bookings from Suria KLCC visitors.
Big Blue Taxi Service founder Datuk Shamsubahrin Ismail told theSun whenever he or his staff notice any ridehailing service drivers trying to pick up passengers from the shopping mall compound, they will approach the driver and inform them politely to pick them up from the designated alternative pick-up points.
“For example, when they stop at the Ampang Mall entrance (entrance facing Jalan Ampang) to pick up passengers, we will ask them to take them at the bus stop located at Jalan Ampang, but the drop off can still be done within the lobby compound of the mall.
“The objective is to ensure the safety of those coming here and leaving as there are too many vehicles in the area, and to ensure smooth traffic flow.
“We will not stop informing ride-hailing drivers even after they are legalised. When they are legalised, we want them to register with our services if they want to pick up passengers at the mall.
“The purpose of the registration is to allow us to assist the relevant authorities to track down the driver if anything happens to passengers during the ride,” he said, explaining that this would ensure passengers’ safety.
Commenting on the situation where 10,000 taxi drivers recently returned their vehicles to their respective operators, Shamsubahrin said he also encountered similar problems but managed to solve it almost immediately.
“When they return the taxis to us because they could not afford to pay the rental, I offer them employment contracts where they will have a basic salary and 10% of their total earnings in a month as commission.
“Currently, 30% of our taxi drivers are under employment contracts and each month, they are earning an average of RM3,000,” he said. – by Adrian Phung