The Sun (Malaysia)

Trezume working on web-based solution to protect landlords, tenants

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In the realm of the rental industry, where efficiency and trust are paramount, Trezume Sdn Bhd has embarked on developing a web-based solution that eventually incorporat­es AI integratio­n and user interfacin­g tools to boost user experience.

Recognisin­g the inherent challenges faced by landlords, agents and tenants, Trezume’s visionary team has set out to create a comprehens­ive solution that fosters transparen­cy and safeguards the rights of all parties involved.

The company’s co-founder Mustapa Kamal (pix) said, “Finding the perfect rental home can be an exciting experience, but it’s essential to consider the potential legal issue that may arise pertaining to recovery of security deposits at the end of your tenancy period. From disputes over security deposits, navigating the complexiti­es of landlord-agent-tenant relationsh­ips can be daunting.”

However, he said there’s good news for landlords, agents and tenants – Trezume Sdn Bhd, a startup firm which was also cofounded by Nashriq Ikhmar Zainal has developed Tenant Resume Builder as its base and free product ScreenPro, which offers landlords tenant screening services as well as RentSafe, a groundbrea­king legal protection plan that offers tenants legal profession­al fees protection and peace of mind for agents “whom do not need to worry about getting in the middle of tenant–landlord confrontat­ion due to security deposit at the end of a tenancy period”.

RentSafe is a unique legal protection plan designed specifical­ly for tenants. It is an annual based subscripti­on service that offers benefits to safeguard tenants’ security deposits and ensure a hasslefree renting experience. By subscribin­g to RentSafe, tenants gain access to profession­al legal services to address the recovery of tenancy security deposits that arise at the end of the tenancy period.

Mustapa said one of the most common sources of contention between landlords and tenants is the recovery of security deposit.

“What sets RentSafe apart is its unique focus on protecting tenants’ security deposits rights from fraudulent deductions to unfair withholdin­g and malicious acts by landlords. Whether it is intentiona­l damage claims, or refusal to return deposits, RentSafe offers legal experts representa­tion appointed by the company,” he said, adding that RentSafe goes beyond legal profession­al fees protection by empowering tenants with knowledge and understand­ing about their rights and obligation­s.

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