Mydin enhances e-commerce with Zebra’s solution

Mydin Mohamed Holdings Bhd has introduced Zebra Technologies Corporation’s warehouse mobility solution (WMS) at its distribution center in Seremban to support its fast-growing e-commerce business.

The Malaysian e-commerce market is one of the fastest-growing economies in the Southeast Asian region, with a projected revenue of US$10.19 billion (RM48 billion) in 2023. As the largest halal home-grown hypermarket retail chain in Malaysia with 68 branches nationwide, Mydin is determined to deliver its services and better cater to this growing customer base.

“Previously, our e-commerce business could only support about 1,500 daily orders. Using Zebra’s warehouse mobility solutions, we now complete more than 10,000 orders daily,” said Mydin IT, HR, digital and loss prevention & security director Malik Murad Ali.

He added that they are constantly looking for ways to gain better operational productivity to improve their customer experience and that was why they are equipping their front-line staff with more advanced technology tools to drive better results.

Mydin selected Zebra’s lightweight, ergonomically-designed TC21 mobile computers, which offer essential computing capabilities to enable its front-line workers to improve task accuracy and on-the-job efficiency. The devices are equipped with enterprise-class durability and removable batteries for dependable around-the-clock operations, and the power to run all the applications needed at work. They are powered by the user-friendly Android operating system which reduces onboarding time. Additionally, the TC21 is scalable to support Mydin’s future business growth.