Find out what Kuala Lumpur’s best-kept se­crets are from The Ma­jes­tic Ho­tel Kuala Lumpur’s Di­rec­tor of Concierge Sharezal Ab­dul Wahid

The best se­crets of Malaysia’s cap­i­tal can’t be found in your av­er­age guide­book or travel blog. in­stead, make your way to the concierge desk of The Ma­jes­tic Ho­tel Kuala Lumpur, where Sharezal Ab­dul Wahid will help you dis­cover the city’s many gems.

YTL Life - - Contents - Words RENYI LIM

“A CONCIERGE IS AN AM­BAS­SADOR FOR THEIR HO­TEL. WE’RE THE FIRST PER­SON A GUEST MEETS AND THE LAST PER­SON THEY SEE WHEN THEY LEAVE THE HO­TEL.”

There aren’t many peo­ple who know Kuala Lumpur bet­ter than Sharezal Ab­dul Wahid, the Di­rec­tor of Concierge at The Ma­jes­tic Ho­tel Kuala Lumpur. In­stantly recog­nis­able in a crisp white jacket and lapel pins in the shape of two gold crossed keys, he’s a mem­ber of the pres­ti­gious Les Clefs d’or - which sin­gles him out as the crème de la crème of sea­soned, pro­fes­sional concierges.

“A concierge is an am­bas­sador for their ho­tel. We’re the first per­son a guest meets and the last per­son they see when they leave the ho­tel. We’re the ones who up­hold what The Ma­jes­tic is,” says Sharezal, who has been with The Ma­jes­tic Ho­tel Kuala Lumpur since 2013, and has worked in the hos­pi­tal­ity in­dus­try for 15 years.

“You have to be a jack-of-all-trades,” Sharezal muses, and when you hear some of his sto­ries, they’ll leave you in no doubt that he’s re­mark­ably adept at mul­ti­task­ing and think­ing on his feet. For in­stance, one gen­tle­man asked Sharezal to re­serve a ta­ble at a restau­rant in Sin­ga­pore that same evening, which meant scram­bling to book a pri­vate jet and chauf­feur-driven cars to take the guest there and back.

Later, I can’t help but eaves­drop as he helps a cou­ple plan a short itin­er­ary for their first ex­ploratory steps in Kuala Lumpur, and it’s clear that he’s pas­sion­ate about em­pha­sis­ing the his­tor­i­cal back­drop of the city. “From the ho­tel, we’re within walk­ing dis­tance of Merdeka Square,” I hear him ex­plain.

“Why don’t you take a slow walk down to the Square, visit KL City Gallery, and then pass by the pic­turesque Sul­tan Ab­dul Sa­mad Build­ing? There’s also one of the old­est churches in town, St Mary’s Cathe­dral. Ap­par­ently, Henry Wil­lis, the man re­spon­si­ble for craft­ing the pipe or­gans at Lon­don’s St Paul’s Cathe­dral, cre­ated sim­i­lar in­stru­ments at St Mary’s. From there, cross the new bridge over the River of Life project that leads to Cen­tral Mar­ket, and take in the oc­ca­sional cul­tural per­for­mance or shop for sou­venirs to bring back home. And I guess that’s half the day gone!” he says with a smile.

For more in­for­ma­tion, please visit www.ma­je­stickl.com

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