The panacea to a technology enabled future
The pandemic has accentuated the need for digitalisation in all spheres of society and economy. From home schooling to teleworking to interacting with our older family members to purchasing our daily needs, technology has been the tool that enabled us to wither the discomforts of the pandemic and adopt to a new norm.
The relationship between digital technologies and education is quite broad. At one end, technology is a valuable tool for the delivery of education both in class and remotely. On the other end of the spectrum, our education system has to guarantee the right output of graduates and skills in order to sustain the proliferation of use of digital technology in our everyday life and in the way business is conducted.
The use of technology for the delivery of education goes beyond online learning. Technology improves the experience of the student while in formal education. At primary level for example, the use of the tablet has greatly increased the availability of learning applications making the teacher – student experience a more interactive one where students can use technology while learning languages, humanities, maths and other non-it subjects, which until the recent past where delivered only through textbooks. The experience is even more enhanced with interactive boards, the use of technology-enabled applications for the posting of assessments, homework, and other resources.
Considered by many a silver lining of the pandemic, the use of technology was pushed further by the contingency of home
schooling and, now, the need to limit the physical interaction leading to online parent’s day meetings and teacher’s development. The pandemic has been a turning point in the use of technology, including in the education sector. What was talked about in the recent years was implemented within a few weeks.
The pandemic has driven the online availability of courses at different levels, from vocational to tertiary university degrees. Old, traditional universities with a long history and an international reputation have had to shift their degree programmes online. This is a permanent shift, and as such this online availability has increased the accessibility to audiences who previously had no access to such knowledge. Specialised education programmes offered by universities and other institutions in places away from the home country are now increasingly available. The choice of courses
via online learning has never been wider. The increase in online educational programmes also led to better price offerings. As a result of the pandemic earlier this year, the 900-year old University of Bologna moved its delivery online reaching its thousands of students. It was a mammoth task done in few days, by an institution who would have taken much more time to shift online, but which now will operate in a future of a hybrid delivery.
The ubiquitous use of technology has increased the demand to digital and other skills. As technology is increasingly used in business processes across all economic sectors, from retail to manufacturing, from the financial services industry to hospitality, job descriptions change and employees and new recruits need to be equipped with the right skills to work alongside technologyenabled applications. Although in the past there was the fear that the increase use of technology will result in redundancies, actual
practice has confirmed that digitalisation leads to new revenue opportunities and a smarter way of doing business, leading to the need of reskilling – often upskilling – of the workforce. The OECD estimates that one-third of the global workforce need re-skilling in the next 10 years. Most primary school children will be in jobs that do not exist today.
The solution to keep up with this challenge lies in a nation’s education system. The formal education system has the task of a constant supply of ICT graduates while continuously steering the awareness on the needs of tomorrow, including the perennial challenge of attracting students to the STEM subjects which are calculated to be needed by one-fourth of the jobs in the near future. This output must be complimented by the efforts of the ICT industry and its private certification providers who are key to the acquisition of on-the-job skills and re-skilling of our workforce. While formal education provides the platform, the private industry educational system is key to the continuous upskilling of employees.
All the efforts of our educational system in ensuring that the country is ready to adopt new technology, including the smarter applications which are mimicking human behaviour, will be futile unless our workforce embraces lifelong learning. In an increasingly dynamic external environment with global challenges such as climate change, a nation’s competitive advantage is in a constant flux, and the quality of human resources is key to economic performance.
The availability of the right skills and the readiness of the workforce to upskill is even more pertinent in an island economy highly reliant on foreign investment and the hospitality industry. The agility of our workforce to adopt to seize new opportunities will be key in a new norm driven by smarter technology-enabled solutions.
As technology is increasingly used in business processes across all economic sectors, from retail to manufacturing, from the financial services industry to hospitality, job descriptions change and employees and new recruits need to be equipped with the right skills to work
alongside technology-enabled applications.