MaltaPost supports those travelling, moving address or sending important documents

Offering more than just the delivery of mail, MaltaPost presents a range of services to ensure maximum confidentiality, security and peace of mind for people who are away from their usual address, moving to a new home or sending an important document.

When people go on a long holiday, or study or work abroad for an extended period of time, MaltaPost can hold on to their mail, ensuring that it does not accumulate in their letterbox. This MaltaPost service, referred to as Temporary Mail Custody, will ensure that people’s mail is retained for two months, and sent straight to the residents upon their return. This not only ensures that the mail does not fall into the wrong hands or draw attention to the fact that the recipients are away from their residence, but also keeps the mail safe until they return.

With its Redirection Service, MaltaPost offers a cost-effective way to ensure that people’s mail goes wherever they go. So whether it is for a few days or a permanent move – including overseas – MaltaPost will ensure that mail addressed to a previous address is forwarded to the new one.

MaltaPost also offers those requiring proof that a posted item has been successfully delivered the ability to register the item at any postal outlet in Malta and Gozo. To ensure that mail has arrived at its destination, the Registered Mail Service requests a signature from the addressee as proof that the item has been received. Postal items weighing up to 2 kg can be registered.

Every registered mail item has a tracking number and therefore its movement can be monitored through MaltaPost’s Track and Trace system on www.maltapost.com/track-and-trace.

Those requiring more information or who wish to avail themselves of these services can visit the MaltaPost website on www.maltapost.com or enter any Post Office around the Maltese Islands.