Bank of Valletta introduces new opening hours

Bank of Valletta is introducing new customer opening hours for its branches with effect from 1st July. The new opening hours will be as follows:

• Monday to Friday from 8.30am

to 1.30pm

• Saturdays from 8.30am

12.30pm

to

Encashment of cheques and cash withdrawals at branches can be effected till noon.

Furthermore, every Thursday, 18 BOV branches are offering longer hours from 3.30pm to 6pm. During these extended hours, customers can open new accounts, discuss investment options, apply for or seek information on BOV products such as home loans, personal loans, debit and credit cards and internet banking services.

These branches are H’Attard, Balluta, Fgura, Hamrun, TalIbrag, Marsaskala, Mosta, Naxxar, Paola, Hal Qormi, Rabat (Malta), Il-Belt Valletta (Republic Street), San Gwann, Siggiewi, Haz-Zabbar, Zejtun, Zurrieq and Victoria (Rabat) Gozo. More branches will be offering these longer hours in the near future.

Geoffrey Ghigo, Head Branch Network at Bank of Valletta said, ‘Regular analysis and studies of customer patterns and behaviours help us refine our service offering to make it more relevant and in line with customers’ changing needs. In today’s world consumers expect faster service, at hours that are more convenient for their busy lifestyles. The change in opening hours will also enhance the ability of our branch staff to process customers’ applications, resulting in faster response times and increased efficiency.’

For increased convenience and round the clock banking, BOV customers can also make use of the bank’s extensive range of channels such as BOV Mobile, BOV Internet Banking, BOV Cards and ATMs.