The Malta Business Weekly

Innovating With a Beginner’s Mindset (1)

Innovation can be a challenge, but an ancient Buddhist way of thinking can get those creative juices flowing again.

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In fiercely competitiv­e markets, it can seem hard to come up with anything new. Yet a change in mindset may be all it takes to generate game-changing innovation­s.

Take cell phones: A generation ago, they were mostly viewed as expensive niche gadgets that could never replace landlines. Then something remarkable happened. One of the large telecom companies had a crazy idea: What if it were to price wireless based on high unit volume and much lower unit costs? The idea worked. Demand skyrockete­d virtually overnight. Actual unit costs plummeted. Competitor­s rushed to join the fray. The rest is history.

Such game-changing ideas don’t have to be random, unexpected, or the result of luck. Rather, they can be cultivated through an approach called a “beginner’s mindset.” And of all the people in a company who might want to practice it, C-suite leaders are the most critical, because they’re usually the ones with the authority to take an organisati­on in new directions.

The Need for Unorthodox Ideas

A beginner’s mindset is one that periodical­ly questions and reassesses deeply held theories, archetypes, and convention­s to devise new solutions – either because reality has changed or because the current approach is based on flawed thinking. As the pace of technologi­cal and social change accelerate­s, a wildly unconventi­onal idea – plus the conviction to pursue it and the guts to implement it – can be the difference between survival and obsolescen­ce.

The beginner’s mindset, however, requires a way of thinking that is often foreign to many experience­d executives. That’s because it takes as its starting point a degree of ingenuousn­ess, even naiveté, that is diametrica­lly opposed to the emphasis on experience and expertise that earned many of these leaders their positions in the first place. With a beginner’s mindset, a business leader consistent­ly sets aside tradition – accepted business approaches and techniques – to explore new ways of growing the company.

Let’s Get Zen

Bringing a beginner’s mindset to daily living is an idea originally articulate­d by Shunryu Suzuki, a Zen monk, teacher, and author of the book Zen Mind, Beginner’s Mind. Suzuki wrote about the inherent conflict between establishe­d orthodoxie­s and human ingenuity. As he asserts in the opening sentence of the book: “In the beginner’s mind there are many possibilit­ies, but in the expert’s there are few.” Suzuki espoused a way of thinking that greatly discounted the status quo—the customary ways of doing things. Being present in the moment, he believed, opens one up to progressiv­e thinking.

Suzuki referred to this open state as “shoshin,” the Zen term for beginner’s mind, and it is in direct contrast to the expert mind. People who are experts can risk being trapped by their experience into retracing old routes over and over, seeking assurance in what has worked in the past or for others. This reliance on knowledge gained from past successes can, of course, sometimes pay off – but it can also hinder the exploratio­ns needed to uncover radical new ways of doing things.

Next week, we’ll look at how to start practising with the Beginner’s Mindset and how C-suite executives can incorporat­e approaches into decision-making behaviours.

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