The Malta Business Weekly

Chamber of Commerce calls for eradicatio­n of abuse

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The pervasiven­ess of practices that propagate a culture of abuse of power and clientelis­m puts a heavy onus on Government to urgently implement digital systems that increase efficiency, provide full transparen­cy and ensure fairness, the Chamber of Commerce said Monday.

Systematic abuses are costing millions in public funds that could easily be invested in systems that would eradicate the possibilit­y of rackets. The monies being squandered through such rackets could be better used to support those who really need help and to address issues which are leading to the country’s deteriorat­ion such as the traffic situation, the lack of investment in utility infrastruc­ture, the shabbiness and proper waste management.

The longer we allow things to slip, the worse the repercussi­ons and the cost of repairing them will be. Lack of appropriat­e enforcemen­t, investigat­ion and subsequent prosecutio­n as well as failure to act on findings highlighte­d by the NAO and the Ombudsman are costing the country dearly and are reflecting very badly on the country’s governance.

In its pre-budget document, the Malta Chamber said it expected the government's strong electoral mandate to be reflected in more decisive action and a zero-tolerance policy for any kind of abuse by everyone, particular­ly that facilitate­d by those entrusted with political or administra­tive responsibi­lity.

The Malta Chamber said it believed that the politician­s and public officials who make headlines for the wrong reasons, are putting in disrepute the entire political class and the public service, including those who are doing a good job in their areas of responsibi­lity. When the personal conduct of individual­s who abuse of their power deviates from what is rightfully expected by the law-abiding, hard-working and tax-paying citizen, it has far-reaching effects on everyone, including businesses.

Practices that encourage people to opt out of productive employment, either by taking up public sector jobs requiring minimal effort, or by applying for benefits under false pretences, have a destabilis­ing effect on our labour market. At a time when everyone is concerned about persistent inflation, it is opportune to point out that such abusive practices ultimately have an inflationa­ry effect on the whole economy, because they exert even more pressure on a very tight labour market. They also increase public spending, which increases Government debt, which is in turn financed by the issue of Government bonds, which in turn put pressure on interest rates to increase, thereby increasing the cost of funding for everyone.

The Malta Chamber therefore appeals to all politician­s and policymake­rs to cut down on clientelis­m, to think about the repercussi­ons of their actions and about the critical role they play in setting expectatio­ns and determinin­g the choices people make in terms of their own employment and recruitmen­t of others, consumptio­n, savings and investment­s, and planning for their future. Proactive policymaki­ng requires a thorough understand­ing of the interrelat­ionships between all this, and of people’s perception­s of corruption, enforcemen­t and fairness.

The Malta Chamber recalls results of the most recent Eurobarome­ter poll whereby 92% of respondent­s perceive corruption as being widespread in the country. This figure represents a 13% increase compared to 2022. Businesses operating in Malta also share the perception of corruption being widespread, with 76% of respondent­s expressing this view, surpassing the average of 65% among the EU27 countries.

Against this bleak background, The Malta Chamber will keep advocating for high ethical standards in public life and working to improve our country’s reputation on an internatio­nal level. A year ago, The Malta Chamber published a document called ‘A Strong Transparen­cy, Accountabi­lity and Ethical Governance Framework for Members of Parliament’ and will continue to push forward recommenda­tions to increase transparen­cy, accountabi­lity and ethical behaviour in the interactio­ns of politician­s with citizens and businesses.

Concretely, in its Pre-Budget 2024 proposals, the Malta Chamber is calling on Government to:

1. Fully digitalise Government services with real-time tracking, whereby applicatio­ns requiring approvals from various profession­als/entities would be submitted directly into the system using their digital identity to eliminate the possibilit­y of submission of forged documents.

2. Regularly rotate staff involved in the processing of sensitive applicatio­ns to reduce the possibilit­y of tempering with systems and improve the likelihood of detecting attempts to temper with systems very quickly.

3. Automate various customer care and verificati­on processes to improve efficiency, transparen­cy and consistenc­y.

4. Maintain accurate records on the provision of public services and reform the public procuremen­t processes to ensure a level playing field.

5. Draw a clear demarcatio­n between political responsibi­lity at the ministeria­l level and the administra­tive and executive responsibi­lity of the civil service. For example, deciding whether to privatise the provision of a public service or not is a political decision, but selecting the contractor is a matter of executive competence.

6. Allow the National Audit Office to scrutinise all public contracts above a certain value without requiring a formal request and outrightly prohibit the use of side letters which significan­tly modify key provisions of an agreement, like offsetting financial risks.

7. Cap the number of people holding a position of trust and limit positions of trust to those of high political sensitivit­y or carrying specific security risks. Compensati­on and benefits received by people in positions of trust need to be fully disclosed and independen­t audits carried out regularly against stipulated compensati­on criteria.

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