Mal­tese AI com­pany opens its doors in the UK

The Malta Independent on Sunday - - BUSINESS & FINANCE -

Stay­ing ahead in the ac­cel­er­at­ing tech­nol­ogy race re­quires com­pa­nies to be nim­ble and able to take in­formed de­ci­sions on where and how to scale their busi­nesses.

Tech­nol­ogy start-ups in Malta are of­ten bound to their ini­tial set-up lo­ca­tion, but this is not the case for EBO. Within six months from start­ing its ac­tiv­i­ties in the Ar­ti­fi­cial In­tel­li­gence (AI) sec­tor, it has now opened its doors in the UK and is rapidly scal­ing up its op­er­a­tions in this ter­ri­tory and other Eu­ro­pean cap­i­tals.

As this con­cep­tual side of com­puter sci­ence be­comes more rel­e­vant to busi­ness, com­pa­nies are quickly adopt­ing AI to boost their re­sults and im­prove their eco­nomic out­put.

“I be­lieve that AI will rad­i­cally change busi­ness. As op­er­at­ing bud­gets are squeezed and a need for bet­ter cus­tomer ex­pe­ri­ence is reg­is­tered, EBO presents a tech­nol­ogy so­lu­tion that helps kick-start prof­itabil­ity. EBO con­sists of mul­ti­ple tech­nolo­gies that help our ‘bots’ com­pre­hend, learn and act on hu­man in­put. Busi­nesses are tak­ing on our so­lu­tion as it helps them scale their busi­ness through au­to­ma­tion,” said Dr Gege Gatt, CEO of EBO.

“In our se­cond phase of de­vel­op­ment we opened a UK of­fice and are now run­ning a fully-fledged oper­a­tion in the bank­ing and health­care sec­tor. In both th­ese in­dus­tries we are bring­ing in­tel­li­gent au­to­ma­tion to our cus­tomers by pro­vid­ing real-time man­age­ment of cus­tomers. We help com­pa­nies stream­line their op­er­a­tions and then pro­vide the tech­ni­cal mus­cle – through Nat­u­ral Lan­guage Pro­cess­ing and Deep Learn­ing – to aug­ment their labour force.”

EBO’s UK of­fice is run by its Group Com­mer­cial Direc­tor Rhys Powell who over­sees the growth of the com­pany across its present key mar­kets: UK, Italy, Is­rael and Malta. “EBO is driv­ing growth in three im­por­tant ways. First, it cre­ates a new vir­tual work­force for our cus­tomers. Se­cond, it en­hances the skills and abil­i­ties of their ex­ist­ing work­force. Third, it drives eco­nomic growth. I’m thrilled to have joined EBO – the com­pany does things dif­fer­ently and is grow­ing ag­gres­sively whilst pur­su­ing its vi­sion to help busi­nesses get closer to their cus­tomers.”

EBO is help­ing com­pa­nies re­alise the po­ten­tial of AI and cre­at­ing new busi­ness ca­pa­bil­i­ties for un­prece­dented growth and prof­itabil­ity. In this re­gard EBO’s UK sub­sidiary is as­sist­ing it to keep close to its core mar­ket as well as re­tain a Eu­ro­pean char­ac­ter in its growth.

Rhys Powell with Dr Gege Gatt

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