The Malta Independent on Sunday

Damages following an unjustifie­d terminatio­n of employment

In a recent case, the Industrial Tribunal had to consider whether the dismissal of an employee who used to work from home and had refused to return back to the office constitute­d an unjustifie­d terminatio­n of employment.

- Joseph Calleja

The facts of the case were as follows: an employee (now plaintiff) who was employed as a creative web designer on a full-time basis requested the company employing him to permit him to start carrying out his duties from home. This request was made after a recommenda­tion by the employee’s doctor as he suffered from a chronic heart condition and following the manifestat­ion of certain symptoms related to this condition.

The company decided to accede to this request for a onemonth trial period and on condition that the employee reported to the office for a weekly meeting. It subsequent­ly extended this trial period after a month had elapsed. After some weeks, the company informed the employee that it required him to return to the office to carry out his duties. He was offered the opportunit­y of returning back to the office on a gradual basis and the company also informed him that it was ready to discuss other solutions to facilitate his work. However, the employee said that the solution would be for the situation to remain as it was, ie with him working from home. The company, in turn, informed him that it was terminatin­g his employment.

In his testimony, the company’s Managing Director said that, due to an increase in work and projects, they required a graphic designer to be in the office as part of the team and it was for this reason that they had dismissed the plaintiff. These facts were also confirmed by the Chief Marketing Officer, who further affirmed that when one works from home the quality of the work suffers and matters tend to complicate themselves. He also said that he used to observe the plaintiff being distressed and that the arrangemen­t to work from home had only been a temporary measure.

He also mentioned that, prior to the terminatio­n of his employment, and as a way of helping the plaintiff, they offered him the possibilit­y of working as a freelancer. When questioned about the quality of the work produced by the plaintiff, the witness said he was very satisfied with his work.

The Consultant Cardiologi­st entrusted with the care of the plaintiff, also took the witness stand. She explained that her recommenda­tion that the plaintiff work from home was mainly due to the fact that commuting to and from work was negatively affecting his health. She also pointed out that the company had never approached her in relation to the certificat­es she had released to the employee.

In his testimony, the plaintiff explained that, on his engagement with the company, he had disclosed the condition from which he suffered to the company when completing the Med- ical Insurance Policy documents. The reason why he requested the company to allow him to work from home was to avoid commuting as this was leaving him exhausted due to the condition from which he suffered. He said that his colleagues often used to praise his work and that he always carried out the duties he was assigned.

The plaintiff explained that, following his dismissal, he had undergone major surgery, as a result of which his health had improved significan­tly. He also said that at present he was, in fact, working from an office and that had he had his operation while he was still employed with the defendant company, he would have returned to the office.

In its final submission­s, the company pointed out that, in view of the plaintiff’s condition, it had undertaken to assist and accommodat­e him. It also made reference to the employment contract with the plaintiff, which stipulated that he had to work from premises indicated by the company. With regard to the medical opinion, the company observed that this was merely a recommenda­tion and did not mandatoril­y state that the plaintiff had to work from home.

The plaintiff submitted that the whole issue which the Tribunal had to determine was whether there existed any duty or obligation on an employer to make adjustment­s in the system of work of employees as a result of certain personal circumstan­ces in which the said employees find themselves, and if such an obligation existed, what are the parameters. The Plaintiff proceeded to argue that, although no employer had a general duty to accommodat­e the requests of employees, there existed certain instances contemplat­ed in law, specifical­ly the Equal Opportunit­ies (Persons with Disability) Act, Chapter 413 from home. Neverthele­ss, if the employer acceded to such a request the employee concerned should be treated the same as the other employees working in the office. The Tribunal agreed with the submission­s made by the plaintiff that the defendant company had failed to provide evidence that the employee was failing in his duties or that his work was not satisfacto­ry. Neither did the company produce any evidence to substantia­te the upcoming major projects that were mentioned.

The Tribunal observed that dismissal of an employee should be seen as a last resort and that an employer should do its best to avoid it. On this note, the Tribunal held that the employee was never given any formal warning that he was failing in his duties or that he was not working the weekly hours he was expected to work. It also observed that the condition from which the plaintiff suffered qualified for the definition of ‘disability’ as contemplat­ed at law. It held that employers had an obligation to address the disadvanta­ges from which people with disability suffer. The Tribunal held that making arrangemen­ts for a disabled employee to work from home comprised a measure that satisfied the ‘reasonable accommodat­ion’ requiremen­t provided for at law. Failure to implement this on the part of the employer was considered as discrimina­tion against employees on the grounds of disability.

For these reasons, the Tribunal deemed that this terminatio­n of employment by the defendant company was unjust and discrimina­tory. Following due considerat­ion of all the facts of the case, it proceeded to condemn the company to pay the employee €20,000 as compensati­on for the unjust dismissal and €10,000 as compensati­on for the discrimina­tion from which he suffered.

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