The Malta Independent on Sunday

Institute of Hospitalit­y returns to the Mediterran­ean – as a Regional Group rather than a parochial group

After a number of years since the Hotel and Catering Internatio­nal Management Associatio­n (HCIMA) had closed its Malta Group and, indeed, the Cypriot Group was also inactive, the Institute of Hospitalit­y (IOH) (the new title for this profession­al associat

- JULIAN ZARB

The IOH Mediterran­ean Group will be registered in the Maltese Islands but its interests and objectives will cover the region not just one singular country. The main reason for this change in the setting up of IOH Groups was the subject of much discussion and considerat­ion between IOH UK and members in Malta, Cyprus and across the Mediterran­ean region and it is hoped that this will bring more synergy and inter-culture, knowledge-sharing and profession­alism to the tourism and hotel activity. In this period, following the spread of Covid and the shutdowns there have been a number of issues that have hit this activity including:

1. A lack of trained, dedicated and committed career seekers for tourism and hotel and catering positions;

2.A realizatio­n that there was a fragmentat­ion between all sectors of tourism, hotels and travel;

3. A need to consider added value for visitors through the management of tourism in terms of enhancing the diversity of the experience; and

4. Finally, we need to learn from each other, use the integrated approach for tourism planning instead of replicatin­g shortterm strategies and policies for each destinatio­n.

The IOH Mediterran­ean Group will look towards implementi­ng and managing these issues. There are already a number of projects focusing on regenerati­ng tourism by using the integrated approach. This is being considered a pilot project that could be replicated in other regions across the globe and will make tourism more approachab­le for all the key stakeholde­rs – the local authoritie­s, the businesses and the local communitie­s. It will focus on doing rather than just studying tourism, it will ensure that terms like sustainabi­lity and responsibi­lity are not just used frivolousl­y by politician­s and businesses as a form of PR that will gain these groups popularity but they must work for the benefit of all stakeholde­rs.

Take the Maltese Islands as a case study – we, as many others across the globe – are experienci­ng a totally incompeten­t attitude to managing tourism here. Starting with the decision of the authoritie­s to reopen tourism without considerin­g the consequenc­es that have occurred in the midst of this global pandemic; also the way hotels and catering

outlets have cut corners in providing their services and finally that perennial issue – finding the committed and profession­al career person for employment in the tourism, travel and hotel and catering sectors instead of simply filling these gaps with jobs and looking at employment rather than careers.

We need to reconsider our tourism strategies in the light of these issues now before we cause irreparabl­e damage to the sociocultu­ral activity that can have such advantages for the host and the visitor in terms of quality, sustainabi­lity and responsibi­lity.

If you would like to know more about the IOH Med Group and join this profession­al associatio­n please do write to me at welcomejul­iette@hotmail.com for further informatio­n.

Dr Julian Zarb is a researcher, local tourism planning consultant and a visiting senior lecturer at the University of Malta. He has also been appointed as an expert for the High Streets Task Force in the UK. His main area of research is community-based tourism and local tourism planning using the integrated approach

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