The Malta Independent on Sunday
Muża and Għar Dalam obtain the Quality Assured Seal
Għar Dalam and Muża, the National Art Museum, have been awarded the Malta Tourism Authority’s Quality Assured Seal in recognition of the high standards achieved in the experience offered to visitors.
This brings to 10 the total of Heritage Malta sites that have received this prestigious recognition up to now. The other sites are Fort St Angelo, Fort St Elmo, the National Museum of Archaeology, Ħaġar Qim and Mnajdra, the Tarxien Temples, the Ħal Saflieni Hypogeum, St Paul’s Catacombs and Ġgantija.
The QA Seal is a Malta Tourism Authority scheme intended to assist visitors in making an informed choice when considering which attractions to visit. At the same time, the scheme helps quality attractions to retain a competitive edge while the sector is encouraged to achieve a high level of quality through the creation of benchmarks.
In order to receive the QA Seal, sites must satisfy an established set of criteria. These include quality of content, quality of presentation and interpretation, value for money, quality of promotion, accessibility, layout and comfort, conservation and security, quality of catering, quality of retail, additional services, staff and quality of service provision, cleanliness and physical condition, quality of toilet facilities and sustainable development.
Heritage Malta’s chief Executive officer, Noel Zammit, expressed his satisfaction that two more sites have received the QA Seal and said that this achievement bears witness to the national cultural agency’s commitment to focus on visitors’ wishes and needs and to offer them a holistic experience that is pleasing on various levels and that spurs them to visit again.