THE FORCE BE WITH IT
FORCE 1. The IT sector is poised for another strong year, with 5% growth projected. CompTIA’s IT Industry Business Confidence Index notched one of its highest ratings ever heading into the first quarter of 2018. Executives cite robust consumer demand and the uptake of emerging product and service categories as key contributors to the positive sentiment. Revenue growth should follow suit. Indeed, if everything falls into place, CompTIA’s consensus forecast could push growth into the 7%-plus range. According to IDC, global IT spending will top $4.8 trillion in 2018, with the US accounting for approximately $1.14 trillion of the total market.
FORCE 2. An evolving tech labor market will continue to present challenges, as well as opportunities. With employer demand for tech talent routinely outstripping supply, the year ahead will force more organizations to rethink their approaches to recruiting, training, and talent management. Additionally, questions surrounding skills gaps, diversity, alternative education/career paths, and the future of work as a whole will demand more meaningful attention and resources.
FORCE 3. Balancing incrementalism and transformations. Most organizations pursue incremental transitions, upgrading or adding technology in a piecemeal manner, followed by adjustments to workflows. Yet CEOs and boardrooms across the global economy are waking up to the fact that this approach is often inadequate in the face of rapidly changing industry and customer dynamics. This doesn’t necessarily mean chasing the latest shiny object or moonshot idea, but rather embracing an organizational mindset of proactively planning for a digital future.