New Era

Cathay Pacific caught in crossfire of Hong Kong’s crisis

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HONG KONG - Cathay Pacific has flown into a storm of controvers­y generated by the Hong Kong protests that has left it trying to appease an angry Beijing while not alienating its home market.

More than 10 weeks of sometimes-violent demonstrat­ions havewracke­dthesemi-autonomous city, with millions taking to the streets to demand democratic reforms and police accountabi­lity.

Over the past week the airline has emerged as a target on the mainland after some of its 27 000-strong workforce took part in, or voiced support for, the protests. China’s aviation regulator demanded that the airline prevent such staff from working on flights to the mainland or those routed

through Chinese airspace.

It also ordered the carrier to hand over identity informatio­n for employees on mainland-bound flights -- declaring unapproved flights would not be allowed in. Executives scrambled to reassure authoritie­s that the company has no truck with the demonstrat­ors, vowing to sack any employee who takes part in an “illegal protest”.

It has since fired two employees, suspended a pilot linked to the demonstrat­ions and said it will comply with China’s regulators. But the move was not enough to avoid the crosshairs of China’s staunchly nationalis­t Global Times tabloid and the People’s Daily -- the Communist Party’s mouthpiece.

Cathay’s “sins”, the papers said, were that it had not done enough to investigat­e or condemn staff who took part in protests. Fired up by the thunderous state media articles, China’s heavily censored social media platforms lit up with indignatio­n from people vowing never to fly Cathay again.

On China’s Twitter-like Weibo platform, the hashtag #boycottcat­haypacific­airline had racked up nearly 45 million views by Wednesday. “Blacklist this airline from now on,” wrote one user. A protester blockade of the airport this week deepened the airline’s woes, forcing it to cancel 272 flights, and affecting the travel plans of 55,000 people, it said. Analysts said Cathay is acutely vulnerable to any potential censure from Beijing. “They are so heavily reliant on the mainland Chinese market,” noted Brendan Sobie, chief analyst for the Centre for Aviation.

He said a fifth of the company’s flights are to, or from, the mainland while Chinese passengers make up some 80 percent of passengers on flights to other markets. The pressure sent Cathay’s shares into a nosedive, losing nearly five percent at the start of the week. The company has swung into damage limitation mode.

Swire Pacific -- a Hong Kong-based conglomera­te and Cathay’s largest shareholde­r -released a statement saying it “strongly supports” the Hong Kong government and “(shares) the vision of the Chinese Central government”.

“We resolutely support the Hong Kong SAR Government, the Chief Executive and the Police in their efforts to restore law and order,” the company said, adding that it would comply with any regulation­s Beijing placed on it.

Cathay released a similarly worded statement on Wednesday.

“We firmly believe that social order and stability must be restored in Hong Kong so that the longterm developmen­t and prosperity of our city can again become our priority,” it said.

But while Cathay’s moves may be intended as balm for Beijing’s anger, the airline has hardly endeared itself to the protest movement, which enjoys a measure of support among the seven million people who call Hong Kong home. -

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