Biometrics hold the key to smarter digital travel
In 1930, there were only around 6 000 passengers travelling by air. By 1934, this had risen to just under 500 000. Fast-forward to 2019, and it had exploded to four billion travellers. In fact, the International Air Transport Association (IATA) projects eight billion travellers annually by 2040. The demand for air travel is booming.
To prepare for this, 425 major construction projects (worth around US$450 billion) were already put underway at existing global airports. The industry also invested in 225 new airport projects in 2022, according to the Centre for Aviation. Bricks and mortar infrastructure is only part of the solution, though. Without state-ofthe-art, adaptable digital solutions, airlines and airports will struggle to manage passenger numbers. This will affect the quality of the travel experience they’re able to deliver.
A white paper called ‘Face the Future’ compiled by SITA, the technology provider to the air transport industry, highlights how the surge in air traveller numbers places extraordinary pressure on existing and new airports, national borders and airline resources. In short, “existing paper-based and manual travel infrastructure and legacy processes simply won’t be able to cope”.
The solution, explains SITA, is in harnessing the power of facial and fingerprint biometrics to create a smoother, safer and slicker air transport experience. By applying advanced technological solutions, SITA will also solve other industry challenges, like space constraints, specialist staff shortages and evolving passenger wants and needs.
The white paper takes us behind the scenes by showcasing successful case studies like the Star Alliance Biometric initiative, and the Indian government’s DigiYatra programme. Both cases use the end-to-end biometric passenger processing solution SITA Smart Path.
Stefan Schaffner, VP of Airports at SITA, explained: “SITA Smart Path biometrically enables every step of the passenger journey, from mobile enrolment to aircraft boarding, and every point in between and beyond. With facial recognition across as many airport touch points as you need, it lets passengers manage their identity across their whole journey, in a unique and touchless way. The final result is a radically improved travel experience.”
The white paper goes on to outline more solutions using advanced biometrics technology. These include SITA Flex, a common-use passenger processing platform, and SITA Border Management, which covers border control, risk intelligence and travel authorisation. Both solutions are wellrecognised in the industry today, and used by more than 40 airports globally. The white paper also breaks down SITA’s Digital Travel Credentials’ (DTC) solution, a hotly- anticipated verifiable digital identity shared before arrival (with the passenger’s consent) for seamless border crossings.
As a member of both the IATA’s One ID initiative and the International Civil Aviation Organisation’s DTC, SITA is helping define rigorous standards around passenger identity management within biometrics.
The future of air travel is clearly outlined in the white paper – one that’s safe, ethical and fully embraces biometrics.
It emphasises the need to prioritise privacy, flexibility and adaptability. The white paper’s release, along with its case studies and insights, reveals that the future of travel isn’t some distant concept anymore. It’s happening now.
The global demand for travel is rising, and biometrics is at the forefront of this transformation.