Am­s­ter­dam Air­port Schiphol (AMS)

Airguide Destinations Airport Guide - Amsterdam (AMS) - - Amsterdam Airport Schiphol (ams) -

• The Check-in Level (Level 2 is di­vided into check-in, East /West De­par­tures & Cen­ter ar­eas):

• The East­side De­par­ture ar­eas 1 & 2 served by check-in coun­ters 1-16 – lead­ing to Lounges 1 & 2* (Lounge 1 is Schen­gen lounge) and to B, C, D (gates D1-57 & ac­cess to the top level with gates D59-87. • The West side De­par­ture ar­eas 3 & 4 – served by check-in coun­ters 17-32 – lead­ing to Lounges 3 & 4. While Lounge 3 leads to the F gates, Lounge 4 leads to the G, H, M gates.

• The Cen­ter Area houses a Pre­vium Ser­vice point, ac­cess to casino, chil­dren’s cor­ner & other ser­vices. Bars & restau­rants, as well as shops are lo­cated in the post-se­cu­rity sec­tion of all ar­eas.

• Level 3 houses Lounges 1 – 4, with ac­cess to more of gates D, E & F reached from Lounge 1 with D gates; Lounge 2 with E gates & Lounges 3 & 4 with sep­a­rate pass­port con­trol and F gates. Level 3 also houses the Air­line/Air­port Lounges, the Yo­tel & Ho­tel Mer­cure, and the ‘Ex­change Av­enue’ con­fer­ence fa­cil­i­ties.

Dis­abled Ser­vices

It is ad­vised that you re­quest as­sis­tance via your air­line, tour op­er­a­tor or travel agency. You can also send an email to as­sis­tance@schiphol.nl and in the e-mail, state your name, ad­dress and place of res­i­dence; your flight num­ber and des­ti­na­tion; the date and time of your ar­rival at Schiphol and a mo­bile phone num­ber on which air­port per­son­nel can reach you.

You can find wheel­chairs at var­i­ous lo­ca­tions around the air­port. They are bright yel­low and easy to rec­og­nize. They are lo­cated in the tun­nel be­tween P1 and the ter­mi­nals, in Schiphol Plaza (the air­port’s main pub­lic foyer) next to the lifts to the train con­course, and next to Star­bucks at Ar­rivals 4. To use them, you need to de­posit 2 eu­ros into the at­tach­ment on the han­dle. You will be able to re­trieve your 2 eu­ros when you re­turn your wheel­chair. Most toi­let blocks at Schiphol in­clude an ac­ces­si­ble toi­let.

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