An award-winning specialist approach
Welcome to Oliver Road - a celebration and marketplace of Bay of Plenty’s most unique, high-value homes. Representing only a select few properties at any given time, we are committed to delivering a world-class service; one that includes valuation, pre-market improvements, luxury furnishings, high-impact exposure across national and international markets, and strong negotiation in favour of our clients. Selling with Oliver Road means placing one’s trust in the hands of a small, dedicated team of highly experienced, passionate professionals who operate with absolute integrity and an unwavering commitment to delivering the best outcome possible.
Buying from Oliver Road means an experience of comfort and confidence. It means working with respectful and knowledgeable agents to acquire one of Bay of Plenty’s most sought-after addresses, safe in the knowledge that if we wouldn’t buy a property ourselves, we simply don’t represent it. Unfortunately, many have come to expect and accept a lack of service and product knowledge from the real estate industry. This is unsurprising, given that most agencies operate a “bums on seats” model, prioritising the growth of their businesses based on an increased number of agents. We have seen first-hand and worked within these agencies previously, so understand just how detrimental to culture and client-outcomes this model can be.
In most instances, the more agents operating independently of one another within an agency simply leads to more conflicts of interest, lack of cohesion and focus, and ultimately produces the polar opposite of a true team approach. Within Oliver Road, our three agents and three support staff each have clear roles and responsibilities and all work interdependently towards the sale of every property we represent and delivery of our world-class client experience. The results of taking this approach speak for themselves, with a list-tosell ratio upwards of 94% and most importantly, following the request of an independently-verified review from every client we have ever worked for, more than 99% have rated their experience as 5 stars (with only a single 4-star review in early-2021 somewhat painfully tarnishing this record!). The extraordinary nature of this overwhelmingly positive feedback is further highlighted in considering our astute clientele - business leaders, politicians, judges, lawyers, surgeons, celebrities and even competing real estate agents, to name a few. Driven by a cohesive and unwavering commitment to excellence, every decision our team makes is carefully considered and every action is taken without compromise. We encourage those judging this award submission to take a walk down Oliver Road, to take a seat at our table, and to expect better – by any measure.