Central Leader

Landlords need to improve the tenant experience

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Dreams of home ownership are too far out of reach for most Aucklander­s and its time to grow up, move on and better the renting experience.

That’s the message from housing experts, who addressed a forum in Auckland on Tuesday on the importance of improving the tenant experience, because most people will now be tenants for life.

Economist Shamubeel Eaqub says renting problems are no longer an issue just for the minority.

"The rental market is designed for student flatters. It is no surprise that it is the young couples with children, who are most unhappy."

The typical tenancy in New Zealand lasts just 10 months. Research shows that private rental housing is in poorer condition than either social housing or houses that are owner occupied.

All tenants needed longterm security, permission to make alteration­s and the ability to own pets without landlord consent, he says.

"It costs almost twice as much to own than to rent. But you can not compare the two. You simply do not get the same experience in renting as in owning your own home."

Eaqub says though rental houses provide shelter they cannot be called homes.

Housing costs are rising much faster than rents and most Aucklander­s will not be able to meet the costs of home ownership, author of Invest and Prosper, Whitburn says.

"We need to grow up a little bit there. It’s a valid choice to rent."

Whitburn believes property speculator­s need to be taxed if they sell a house fewer than 10 years after buying it and the unitary plan needs tweaking.

"If we are to build a closer, compact Auckland, if you are to build up and not out, we do need to think."

Auckland council deputy mayor Penny Hulse says

David owning a home brings with it connotatio­ns of success.

"You have your part of Auckland. You have a stake in society when you own a house. But it’s no longer an option for people to participat­e in this way and nor should we be driving it as the way forward."

Hulse says more than 5000 units a year are needed in Auckland, to keep up with population growth.

About 400 people showed up to the forum, "What’s wrong with renting?".

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