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About the Coun­cilMARK™ pro­gramme:

The Coun­cilMARK™ pro­gramme, de­vel­oped by Lo­cal Govern­ment New Zealand, is de­signed to im­prove the pub­lic’s knowl­edge of the work coun­cils are do­ing in their com­mu­ni­ties and to sup­port in­di­vid­ual coun­cils to fur­ther im­prove the ser­vice and value they pro­vide to all New Zealan­ders. Coun­cils that par­tic­i­pate in Coun­cilMARK™ are given a rat­ing rang­ing from AAA to C, af­ter be­ing as­sessed across th­ese four pri­or­ity ar­eas:

■ Gover­nance, lead­er­ship and strat­egy

■ Fi­nan­cial de­ci­sion-mak­ing and trans­parency

■ Ser­vice de­liv­ery and as­set man­age­ment

■ Com­mu­ni­cat­ing and en­gag­ing with the pub­lic and busi­ness.

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