Western Milk prod­ucts

driv­ing ef­fi­ciency with New Zealand de­vel­oped CMMS so­lu­tion


West­land Milk prod­ucts, based in Hok­i­tika, is New Zealand’s sec­ond big­gest dairy co- op­er­a­tive and the only dairy com­pany on the West Coast of the South Is­land. It has been a long-time user of the Work­mate CMMS (Com­put­erised Main­te­nance Man­age­ment Sys­tem). Like all busi­nesses, in­creas­ing ef­fi­ciency, pro­duc­tiv­ity and reli­a­bil­ity is a crit­i­cal part of main­tain­ing and grow­ing a busi­ness. West­land has been driv­ing in­creased ef­fi­cien­cies by us­ing the Work­mate CMMS so­lu­tion as a crit­i­cal part of that process.

Chris Pullen Jr (Reli­a­bil­ity Leader) is very pleased with the progress made over the last few years to im­prove ef­fi­ciency. “West­land has been a long-time user of the Work­mate CMMS so­lu­tion and it has proven to be a re­li­able and ef­fec­tive tool to help our busi­ness grow and evolve. We have re­ally had to up our game within the last few years and we needed a soft­ware so­lu­tion to help us do that. The Azzmax Team (cre­ators of the Work­mate CMMS so­lu­tion) has worked with us to build a re­ally solid plat­form for growth and pro­vided sev­eral new tech­nol­ogy ini­tia­tives to help us do that.” Pullen adds, “Work­mate is ac­tu­ally much more than a con­ven­tional CMMS as vir­tu­ally ev­ery­one on site uses the so­lu­tion. Work­mate takes care of all our en­gi­neer­ing in­ven­tory and pur­chas­ing re­quire­ments with about 80 per­cent of all pur­chase or­ders be­ing man­aged by the sys­tem. All new work re­quests are pro­cessed and al­lo­cated through Work­mate and I have com­plete con­trol of what is hap­pen­ing on a daily ba­sis. The new ‘ iMate’ (iPad) mod­ule for mo­bile as­set man­age­ment is in the process of be­ing im­ple­mented as we speak and this will add an­other di­men­sion to our oper­a­tion.”

Hav­ing a CMMS part­ner that can re­spond to your chang­ing needs is crit­i­cal when it comes to build­ing an ef­fec­tive Main­te­nance and Plan­ning pro­gram. Pullen is adamant that they have the right part­ner with Azzmax.

“It re­ally is all about at­ten­tion to de­tail and getting all of the lit tle things right when it comes to build­ing an ef­fec­tive En­gi­neer­ing Team and ef­fi­cient work flow process for all Pro­duc­tion Teams. We have had to be quite spe­cific about what we needed the CMMS to do for us as dif­fer­ent users re­quire a slightly dif­fer­ent view of the same in­for­ma­tion. Azzmax has been an ideal part­ner in this re­gard as they have been able to con­fig­ure, tweak and mod­ify the pro­gram to give each user ex­actly what they need. This is an on­go­ing process with small but im­por­tant changes be­ing im­ple­mented ev­ery few months. The small im­prove­ments have cre­ated a huge buy-in from all de­part­ments and the sys­tem de­liv­ers in all ar­eas.”

Azzmax has been de­vel­op­ing Work­mate to be one of the most flex­i­ble Main­te­nance sys­tems out there, mak­ing it a “have to have” sys­tem for de­vel­op­ing main­te­nance pro­cese’s in New Zealand’s mar­ket.

Work­mate is a New Zealand owned Com­put­erised Main­te­nance Man­age­ment Sys­tem (CMMS) de­vel­oped by Azzmax New Zealand. This flex­i­ble Prod­uct can be set up to suit all main­te­nance sit­u­a­tions to achieve plan­ning, re­sourc­ing, repet­i­tive tasks and pre­ven­tive tasks. This is a full suite that cov­ers As­set Hi­er­ar­chy, Work Or­ders, In­ven­tory, Pur­chas­ing and In­voic­ing. All of these mod­ules also in­clude Bar­code and QR Code in­te­gra­tion.

“If there’s a com­pany that’s not sure how to move into a Real CMMS we can def­i­nitely give them the help they need…” (Dion Tur­vey – Azzmax)

Azzmax of­fers not only the soft­ware, but also sup­ports the busi­ness growth and de­vel­op­ment of a main­te­nance process to as­sist with Pur­chas­ing, In­ven­tory, and Work or­der Flow.

They can guide you to get a bet­ter grasp of As­set hi­er­ar­chy, and what this means to you and your com­pany. Help­ing you choose where you start to build your hi­er­ar­chy an eas­ier process.

Mov­ing with the times Azzmax has de­vel­oped this as a web browser ap­pli­ca­tion also, to al­low com­pa­nies to have easy ac­cess to it from any brows­ing de­vice. But most re­cently it has been tak­ing ad­van­tage of the se­cu­rity fea­tures of iOS and has de­vel­oped ‘iMate’ which can be used on iPhone or iPad to be a trades­man’s tool to book items out of stores to al­lo­cat­ing time to Work Or­ders with­out re­quir­ing to go back to a stand-alone com­puter. This ‘ iMate’ ap­pli­ca­tion also in­cor­po­rates QR codes for ease of use on As­sets, Parts and Work Or­ders.

Azzmax has been op­er­at­ing since 1994 pro­vid­ing spe­cial­ist as­set man­age­ment and CMMS so­lu­tions to com­pa­nies around New Zealand and in­ter­na­tion­ally. This well- de­vel­oped SQL- based CMMS has a friendly in­ter­face mak­ing the use of this ap­pli­ca­tion sim­ple. It also has the abil­ity to li­aise with other Soft­ware pack­ages to im­port/ex­port in­for­ma­tion for ac­count­ing/record re­quire­ments. Azzmax con­sid­ers its ap­proach to de­vel­op­ment to be part of a con­tin­u­ous im­prove­ment jour­ney, al­ways al­low­ing room for new ideas to let the prod­uct be fit for pur­pose for ev­ery client.

This af­ford­able prod­uct comes with a Crys­tal re­port­ing pack­age that al­lows you to hand pick sim­ple stan­dard re­ports that can give you feed­back on Work or Pur­chase flows, to as­sist Co­or­di­na­tion of a main­te­nance process that can achieve cost sav­ings through main­te­nance im­prove­ment and im­proved reli­a­bil­ity of plant.

Work­mate uses an easy to view, and use, As­set Hi­er­ar­chy Fea­ture that gives each client the abil­ity to tailor their as­sets to their re­quire­ments, hold­ing, spec­i­fi­ca­tions and his­tory, in­clud­ing stock parts and non- stock parts. At­tached parts can also be viewed on the as­set hi­er­ar­chy tree view

For a short time Azzmax will be of­fer­ing a Main­te­nance Process Health Check for sites that would like us to come out and as­sess some of the in­ven­tory, work and pur­chase flow for main­te­nance.

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