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Hamil­ton Ve­teri­nary Ser­vices (HVS) has won Vet Prac­tice of the Year at the re­cent Pet­plan Ve­teri­nary Awards which recog­nises the best ve­teri­nary prac­tices across New Zealand.

The Te Rapa Road prac­tice re­ceived the award af­ter re­ceiv­ing the high­est num­ber of pub­lic votes.

Es­tab­lished by Pet­plan in 2016, the award pays tribute to a ve­teri­nary prac­tice’s in­dus­try con­tri­bu­tion while go­ing be­yond nor­mal du­ties.

HVS small an­i­mal di­rec­tor and clin­i­cal vet­eri­nar­ian, Dr Craig Brig­house, says the award re­flects how hard their team of ex­pe­ri­enced staff works to con­tin­u­ally at­tain ser­vice ex­cel­lence.

“Since com­ing on board 16 years ago, I’ve al­ways felt our com­pany’s cul­ture of ex­cel­lence is a stand­out fac­tor,” says Dr Brig­house.

“We’re the only ve­teri­nary ser­vice in Hamil­ton to have a Best Prac­tice ac­cred­i­ta­tion through the New Zealand Ve­teri­nary As­so­ci­a­tion. This is a chal­leng­ing ac­cred­i­ta­tion to achieve and speaks to the level of care and ser­vice we give our clients,” he says.

“I’m re­ally grate­ful and proud of this recog­ni­tion of our team’s qual­ity, com­pas­sion­ate ser­vice,” he says.

HVS was es­tab­lished in 1950 un­der the name Blakely, Thorn­bury and Dewes and has re­mained in­de­pen­dently owned and op­er­ated over the years. It has a full suite of ser­vices in­clud­ing two small an­i­mal surgery units, sep­a­rate dog and cat wards and two dig­i­tal X-ray units for both gen­eral ra­di­ol­ogy and den­tistry.

HVS small an­i­mal vet­eri­nar­ian Dr Juliet Matthews is a vet­eri­nar­ian with 10 years ten­ure at HVS and be­lieves that on top of their com­mit­ment to ex­cel­lent ser­vice, the prac­tice’s com­mu­nity in­volve­ment is a key fac­tor which got the pub­lic vot­ing.

“At the end of the day, our first com­mit­ment is to the an­i­mals brought in for care. In dis­cus­sions with their own­ers we can es­tab­lish the best way for­ward for their treat­ment,” says Dr Matthews.

The prac­tice’s four ve­teri­nar­i­ans and sup­port staff pro­vide ser­vices to DC Res­cue Dogs (a non-profit or­gan­i­sa­tion based in Taupiri), as well as ac­tively sup­port­ing and fundrais­ing for char­i­ta­ble and com­mu­nity groups as­so­ci­ated with an­i­mals.

“We’re re­ally lucky to have a fan­tas­tic group of clients and we’re very touched that they’ve shown their sup­port for us by help­ing us win this pres­ti­gious award,” says Dr Matthews.

Photo / Sup­plied

Hamil­ton Ve­teri­nary Ser­vices small an­i­mal di­rec­tor Dr Craig Brig­house and small an­i­mal vet­eri­nar­ian Dr Juliet Matthews.

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