No changes at NZ Post, Ki­wibank

Havelock North Village Press - - News - BY AN­DREW ASH­TON

Ki­wibank has con­firmed it is not shut­ting any Hawke’s Bay branches as it changes its long­stand­ing site-shar­ing deal with NZ Post.

How­ever, news of the clo­sure of some North Is­land Ki­wibank branches this week trig­gered a mi­nor panic amongst Have­lock North cus­tomers, forc­ing fran­chisee Jeff Whi­taker to re­as­sured cus­tomers of both Ki­wibank and NZ Post that there would be no change to ser­vices of ei­ther ser­vice in Have­lock North.

“There was a very con­fus­ing state­ment put out on ra­dio and TV that sort of in­di­cated that both Post shops and Ki­wibank were clos­ing. Peo­ple on our counter have been com­ing in to ask if they need to close their Ki­wibank ac­counts and how long are we go­ing to be here.

“We’ve been a fran­chise Post Shop for 24 years and we in­tend to be here for another 24 years and we will be of­fer­ing ex­actly the same ser­vices as we do now, as bank and Post Shop.

“In fact we were the first fran­chise in New Zealand when they fran­chised the Have­lock North Post Shop. In essence, we’ve been in busi­ness since 1912. There cer­tainly is no panic.”

A Ki­wibank spokes­woman also con­firmed there would be no change to the ser­vices of­fered from the Have­lock North lo­ca­tion.

“Cur­rently Ki­wibank ser­vices are pro­vided to the Have­lock North com­mu­nity through Whit­tak­ers Phar­macy. There are no changes to the ser­vices of­fered from this lo­ca­tion.”

She con­firmed the bank would also re­main at it ex­ist­ing Cen­tral Hawke’s Bay lo­ca­tion in Waipuku­rau.

“NZ Post and Ki­wibank are both work­ing through our longterm strate­gies for our phys­i­cal lo­ca­tions around New Zealand. NZ Post is look­ing for lo­cal busi­nesses to help de­liver postal and bill pay­ment ser­vices cur­rently avail­able in Waipuku­rau.

“With NZ Post with­draw­ing from this co-lo­cated site, Ki­wibank in­tends to con­tinue as a stand-alone branch. At this stage it is our in­ten­tion that the Waipuku­rau branch re­main in its cur­rent lo­ca­tion.

“It’s dif­fi­cult to put a time­frame on when changes will take place. In some ar­eas it has taken NZ Post a few months to find a part­ner, in other ar­eas a year.

“There will be no change to the cur­rent sit­u­a­tion un­til NZ Post finds a host busi­ness.”

PHOTO / WAR­REN BUCK­LAND.

Ki­wibank/ Post­shop Have­lock North fran­chisee Jeff Whit­taker, open for busi­ness.

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